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Realme - Product Operations Manager
REALME MOBILE TELECOMMUNICATIONS (INDIA) PRIVATEGurgaon, India11 days ago
Job descriptionStrong problem-solving mindset with ownership of end-to-end issue resolution. Ability to translate user feedback into actionable product improvement proposals. Cross-cultural agility to collaborate effectively across time zones with global stakeholders. Proficiency in data analysis tools (Excel, SQL, BI). Strong skills in presentation and BRD / documentation. Knowledge of UX / UI principles and user-centered development. Fluency in Chinese (Mandarin) is mandatory for effective coordination with Chinese stakeholders.
We are pleased to announce an opening for the position of Product Operations Manager at realme India (Gurgaon location).
Please find the details below :
Key Responsibilities
- Manage daily operations of the B2B sales system in India, ensuring system stability and user satisfaction.
- Independently resolve >90% of user issues locally (functional queries, data discrepancies) without escalation to HQ.
- Analyze user feedback, identify root causes, and implement corrective solutions.
- Deliver monthly India Market Insights Reports covering user trends, ROI analysis, and key challenges.
- Act as a bridge between India and HQ, escalating only critical issues with proposed solutions.
Core Competencies
Essential / Preferred Skills
(ref : iimjobs.com)
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Operation Manager • Gurgaon, India
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