General Manager - Artificial Intelligence Vertical

About Our Client : Our client is a tech-enabled outsourcing platform that integrates AI with human expertise to deliver exceptional customer experiences. Their services-ranging from telecalling to sales and support-leverage automation and trained professionals to drive efficiency, reduce costs, and scale business growth across industries.

Job Description : GM - AI Vertical

Location : Sec 3, Noida

Experience : 6+ Years

Qualification : Computer Science, Engineering, or equivalent technical experience.

About the role : As a GM AI Vertical, you'll own one of our AI business verticals end-to-end. You will lead a team of AI Agent Product Managers, Forward Deployed Engineers, Business Analysts, and Enterprise Sales Managers to acquire, onboard and scale mission-critical voice AI campaigns for India's largest consumer enterprises. This role is the intersection of strategy & execution across sales, operations and customer success.

They are already India's largest-scale player in the market, with the strongest product, and the opportunity ahead is clear : it's time to accelerate a decisive land grab. If you're excited about building at the frontier of AI and market leadership, this is your Own the P&L for your AI vertical end-to-end including growing revenue (new & existing) and improving gross and contribution margins.

• Lead the whole customer lifecycle from sales - onboarding - stabilization - upsell / cross-sell with your team.
• Steer deployment of Company's Voice AI Agents for the largest consumer enterprises globally, ensuring AI agents become mission-critical to how millions of customers are engaged.
• Engage deeply with customers, from discovering requirements and demonstrating solutions, to addressing technical challenges, and tailoring agents to their business processes.
• Act as a trusted partner to VP and C-level executives, guiding their AI roadmap, aligning deployments with strategic goals, and ensuring measurable impact on revenue, efficiency, and customer experience.
• Run high-velocity feedback loops into Product and Engineering, channeling real-world insights to shape the roadmap, resolve friction, and accelerate adoption at scale.
• Be a builder at heart, diving deep into complex problems, crafting elegant AI-driven solutions, and scaling them into millions of consumer interactions every 6+ years of relevant experience in AI Implementation, Product Management, P&L Ownership (Sales, Operations, Customer Success), Strategy Consulting, ideally in AI-native companies or adjacent domains.
• Strong technical acumen with the ability to understand and shape the design of large AI agent deployments
• Excellent communication and relationship-building skills, comfortable engaging with executive stakeholders.
• Ability to thrive in fast-moving, ambiguous environments where you help shape solutions as much as you deliver them.

About Hireginie : Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.

(ref : iimjobs.com)