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Executive / Manager-Store - Retail Brand in women wear ( Female only)

Executive / Manager-Store - Retail Brand in women wear ( Female only)

ConfidentialGurgaon / Gurugram
8 days ago
Job description

We are seeking a dynamic and experienced Female Store Executive / Manager to lead the overall operations of our retail outlet. The ideal candidate will have a strong background in store / outlet management , with a keen focus on ensuring exceptional customer satisfaction . This role requires excellent leadership qualities, including the ability to manage and motivate a team, while also overseeing critical functions like retail loss prevention, billing, and training.

Key Responsibilities

  • Store Operations & Management : Take full responsibility for overall store operations . This includes overseeing daily activities, managing store management tasks, and ensuring a smooth and efficient workflow.
  • Customer Service & Satisfaction : Be the primary driver of customer satisfaction by managing all aspects of customer service . You will be responsible for creating a positive shopping experience and handling customer inquiries.
  • Team Leadership & Development : Demonstrate excellent leadership qualities by managing, motivating, and training the store team. You will be responsible for the onboarding and development of all staff.
  • Loss Prevention & Administration : Implement effective retail loss prevention techniques to minimize shrinkage. You will also manage essential administrative tasks, including billing and invoicing .

Qualifications

  • Experience ranging from 0-7 years in a retail management or store operations role.
  • Proven experience in store / outlet management .
  • Expertise in retail loss prevention techniques .
  • Skills

  • Exceptional leadership and team management abilities.
  • Strong customer service and interpersonal skills.
  • Proficiency in billing and invoicing .
  • The ability to manage and motivate a team to achieve store goals.
  • Skills Required

    Store Management, Customer Satisfaction, Billing Management, Customer Service, Team Leadership, Loss Prevention, Administration

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    Brand • Gurgaon / Gurugram