Technical Support Intern- After Sales

Key Responsibilities

• Provide on-field technical support for installation, service, and repair of Hobs & Chimneys.
• Create service and repair training videos for internal teams and vendors.
• Conduct technical training sessions for new vendors and service partners.
• Deliver SCRM (Service Customer Relationship Management) training to team members.
• Raise and manage spare part requests as per service requirements.
• Monitor and control spare parts consumption to ensure efficient inventory management.
• Support the service team in resolving escalations and ensuring customer satisfaction.

Qualifications & Skills

Skills Required

Inventory Management