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Manager Process & Implementation
LIGHTS BY ANKUR PVT LTD (ANKUR LIGHTING)Delhi, Delhi, India28 days ago
Job descriptionDesign and implement process improvements to enhance productivity reduce errors and optimize resource utilization. Introduce best practices and innovative solutions for operational excellence. Ensure that improvements are measurable scalable and sustainable. Develop document and implement Standard Operating Procedures (SOPs) for all key processes. Ensure SOPs are clear actionable and accessible to all team members. Regularly review and update SOPs to reflect improvements or changes in business needs. Lead the implementation of improved processes across departments. Monitor adoption resolve resistance and ensure compliance with new workflows. Train and guide employees to follow SOPs and process standards consistently. Track the impact of process improvements using measurable KPIs. Prepare dashboards reports and analysis highlighting efficiency gains time savings and error reduction. Present improvement outcomes and recommendations to senior management regularly. Promote a continuous improvement mindset across all teams. Encourage employees to suggest process improvements and innovations. Recognize and reward successful initiatives that enhance efficiency or quality. Expertise in gap analysis process mapping process improvement and SOP creation . Strong analytical and problem-solving capabilities. Excellent project management and implementation skills. Ability to influence teams and drive change across departments. Proficiency in MS Office ERP CRM (Zoho Must) and process mapping tools. Knowledge of Lean Six Sigma or Kaizen methodologies is preferred. Graduate / Postgraduate in Business Administration Operations or Process Management. 58 years of experience in process improvement operations excellence or business process management. Experience in manufacturing retail or distribution is highly desirable. Certification in Lean Six Sigma or Project Management is a plus. Number of processes assessed and gaps identified. % of process improvement initiatives successfully implemented. Number of SOPs developed updated and adopted. Reduction in operational errors delays and redundancies. Measurable improvement in departmental efficiency and productivity. Employee adherence to standardized processes and SOPs. Streamlined and standardized processes across all departments. Continuous identification and closure of process gaps. Improved operational efficiency accuracy and productivity. Consistent adoption of SOPs and best practices across the organization. Strong culture of continuous improvement and accountability.
About Position :
The Manager Process & Improvement is responsible for driving operational excellence across Ankur Lighting by identifying gaps in existing processes designing solutions implementing improvements and standardizing workflows through effective SOPs.
This role ensures that all departments work efficiently consistently and in alignment with the companys strategic goals.
Key Responsibilities2.1 Gap Analysis & Process Assessment
- Conduct detailed assessments of existing workflows and business processes across all departments (Sales Accounts Purchase Dispatch After-Sales Designing).
- Identify inefficiencies redundancies bottlenecks and compliance gaps.
- Prioritize gaps based on impact urgency and alignment with business goals.
Process Improvement & Optimization
SOP Development & Standardization
Implementation & Change Management
Performance Monitoring & Reporting
Continuous Improvement Culture
Key Skills & Competencies
Qualifications & Experience
Key Performance Indicators (KPIs)
Outcomes Expected
Required Skills :
Graduate with good Communication skills
Key Skills
Business Development,Project Timelines,Business Process,Customer Service,Client Expectations,Account Management,Salesforce,Client Relationships,Project Management,ERP,Java,Client Service,Consultants,Management System,Procedures
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 45000 - 45000
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Implementation Manager • Delhi, Delhi, India
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