Implementation cum Support Engineer

Job Description

Requisites

Education : or equivalent

Experience (years) :  2-4yrs

Industry / Technology background :  Web and Mobile Technologies

Location :  Mumbai Worli

Role Summary :

Implementation Support Consultant / Engineer is required to manage directly the technical issues of Systems for the new customers .

The engineer is also expected to provide a wide range of consultancy, training and support service to new and existing customers, work closely with product consultants, project managers, account managers, the Housing Bespoke team, technical consultants and others(end user, the Main Contractor, suppliers, sub-contractors) within targeted quality bounds and to targeted timescales.

Qualification Criteria / Work Experience

Essential :

• Ability to work as a team or unsupervised
• Microsoft Client / Server Experience and configuration
• Principles of IT operation
• Logical approach to problem solving
• IT competence within the Microsoft Office suite "Well organised, adaptable, good problem solver”
• Experience of implementing systems built using the following technologies : -

Technologies Hands-on / Experience (Years) / Priority

Windows Operating Systems and networks 1-3yrs 1

MS Word , mail merging , report dashboard management 1-3yrs 1

Oracle and SQLServer databases 1-3 yrs 1

SQL 1-3 yrs 1

Essential Technical Skills

Provide consultancy and / or training include : -

Qualifications

Desirable : None

Overall Project / Task description

Key tasks & responsibilities

Qualifications

Any graduate

Additional Information

Excellent Communication Skills required.