Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Manager Category Clustering Clustering Strategy & Development!
In this role Manager Category Clustering will play an integral role in establishing a new & high-priority business process. This role will be responsible for the development and maintenance of clusters : groups of stores and / or categories that share similar customer demographics regional preferences or purchasing behaviours. These clusters will influence future merchandising strategies across the chain including assortment selection and space allocation. This individual will be the operational owner of clustering leveraging & optimizing standardized models in store clustering software and providing actionable insights back to the business. Success in this role ensures that clusters maximize sales & profit while improving inventory productivity and contributing to a positive customer experience.
Responsibilities
Run maintain and optimize clustering models via solution provider (JDA / Symphony AI).
Seek to understand broader assortment & space planning strategies and how data driven clustering assignments can support these objectives.
Partner closely with Segmentation Manager to continuously evolve clustering methodology based on changing market conditions member preferences and business goals.
Provide clear cluster definitions logic and supporting data to cross-functional partners to ensure alignment and consistency.
Assist Segmentation Manager in presenting clustering insights and recommendations using compelling storytelling and data visualization. List of responsibilities
Build manage & synthesize reporting to monitor the performance of clusters over time.
Conduct analysis of clustering initiatives to assess impact and guide future refinements.
Leverage BI & analytical tools (e.g. SAP Analysis Tableau JDA / Symphony AI Sitewise Placer) to support analysis.
Support strategic initiatives such as new store formats market expansion and competitive analysis using clustering insights as needed.
Proactively surface observations & opportunities to improve clustering capabilities tools & processes.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in Business Data Analytics Merchandising Marketing or a related field.
Experience in Category Management Merchandising Analytics or a related field.
Preferred Qualifications / Skills
Experience leveraging large-scale retail datasets to inform business strategy via storytelling and data visualization.
Proficiency in BI & analytical tools (e.g. SAP Analysis Tableau JDA / Symphony AI).
Strong analytical and strategic thinking skills with the ability to simplify complex data into actionable strategies.
Expertise in merchandising strategy with prior clustering segmentation and / or localization experience preferred.
Excellent collaboration communication and presentation skills.
Detail-oriented with strong problem-solving and critical thinking capabilities.
Comfortable working in a fast-paced evolving environment with multiple priorities.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience :
Manager
Key Skills
Marketing,Data Visualization,Tableau,Customer Segmentation,Microsoft Powerpoint,Investment Banking,Strategic Planning,Financial Modeling,Customer relationship management,Management Consulting,Google Suite,Analytics
Employment Type : Full-Time
Experience : years
Vacancy : 1
Category Manager • Bengaluru, Karnataka, India