Key responsibilities and accountabilities
- Contributing to system design and maintenance
- Documenting designs and policies
- Cross train over multiple platforms
- Ticketing work service requests
- Deployments
- Early morning (EST) monitoring and communications
Goals
Maintain 99.94 SLASecure Stable Reliable SystemsOperational ExcellenceKnowledge, skills and abilities
Education & Experience
Required :5+ years of experience in BI system / platform administration.MicroStrategy Strong experience (Platform Engineering and Administration)PythonRest APIOS (RHEL and / or Windows) working experienceSkilled Admin / Engineer of general BI Platforms (Infrastructure and Application)Design, build and deliver platforms that sustain operational excellenceBuild processes and platforms which are fault-tolerant, self-healing, reliable, resilient, and secureActively participate in architecture reviews, support overall platforms, support the establishment of standard processes and frameworksTake an open and transparent approach to the work by sharing expertise, consulting peers for problem-solving, and by being a mentor to your peersQuickly analyze, evaluate, and select appropriate resolutions to highly intricate and technical issuesExperience applying software upgrades and patchesExperienced with monitoring and alerting practicesAWS skillsInfrastructure as codeCloudwatchLambdaEC2IAMCloudformation templatesEnthusiastic willingness and demonstrated ability and to learn new technologyStrong troubleshooting skillsComfortable with on call support and off hour maintenanceWork effectively and in real-time with other engineers, product managers, and customers to deliver on collective goalsExperience servicing end users directly and demonstrated customer service skillsAdditional / preferred skills :
Microstrategy, Tableau, or other BI Tool Administrative / Engineering experienceUnixBash shell scriptingReact / AngularJavaSkills Required
Java, React, Power Bi, Tableau, Angular, Microstrategy, platform development