Engineering Manager

Why Join 7-Eleven Global Solution Center? When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles . Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

Be Customer Obsessed

Be Courageous with Your Point of View

Challenge the Status Quo

Act Like an Entrepreneur

Have an “It Can Be Done” Attitude

Do the Right Thing

Be Accountable

About This Opportunity

Job Title : Engineering Manager

Location : Bengaluru

Job Description :

At 7-Eleven, we are disruptors, makers, and innovators. Our mission is to create digital products that positively impact hundreds of thousands of people everyday. We are looking for an experienced Engineering Manager to join our team to lead and drive the execution of high-impact software projects, ensuring high-quality technical delivery while fostering a culture of innovation and collaboration. You will be responsible for managing development teams, optimizing delivery pipelines, and aligning engineering initiatives with business goals.

Responsibilities : Execution & Delivery

Oversee the full software development lifecycle, ensuring timely and high-quality delivery.

Drive agile execution, managing multiple sprints / releases and ensuring alignment with business priorities.

Define engineering roadmaps in collaboration with product and business teams to support strategic goals.

Lead technical debt reduction, system scalability, and maintainability initiatives.

Ensure CI / CD efficiency with automated testing, security, and observability enhancements.

Technical Leadership

Provide hands-on technical mentorship, ensuring adoption of best practices in software development, security, and performance optimization.

Lead teams in designing and developing scalable, cloud-native solutions using modern architectures (Microservices, Event-Driven, API-first).

Collaborate with Principal Architects and engineering leadership to ensure technology strategy alignment.

People Leadership & Team Development

Mentor and coach engineers, fostering a culture of learning, innovation, and growth.

Conduct regular 1 : 1s, career development sessions, and succession planning.

Drive employee engagement and retention by building a high-performance and inclusive team culture.

Cross-Team Collaboration & Business Alignment

Partner with Product, Business, and Design teams to translate business requirements into scalable technical solutions.

Proactively manage dependencies across teams and ensure seamless cross-functional collaboration.

Work effectively with cross-geography teams, ensuring clear communication, alignment of goals, and smooth collaboration across different time zones.

Manage stakeholder expectations, balancing business needs with engineering priorities and technical constraints.

Lead engineering efforts to balance speed, scalability, and technical excellence.

Operational & Risk Management

Drive operational excellence, ensuring system reliability, incident management, and root cause analysis.

Implement security, performance, and availability SLAs, maintaining compliance with governance standards.

Identify, track, and mitigate technical and delivery risks to ensure smooth execution.

Technical Skills Required :

12+ years of experience in RESTful API development, server-side technologies, and cloud-based architectures.

12+ years of hands-on development experience (preferably in Java, JavaScript, or full-stack development).

3+ years of direct people management experience, including performance management, hiring, and coaching.

Expertise in Cloud Platforms (AWS, Azure, GCP), Microservices architecture, Mobile applications and distributed systems.

Strong experience with Relational & NoSQL databases (e.g., MongoDB, PostgreSQL, DynamoDB) and middleware technologies.

Hands-on experience with CI / CD automation, DevOps, and modern software engineering practices.

Soft Skills :

Strong communication & collaboration skills, engaging both technical and non-technical stakeholders.

Problem-solving, creativity, and innovation mindset.

Deep understanding of Agile methodologies (Scrum / Kanban).

Proven ability to lead complex projects with multiple dependencies, ensuring high-quality releases.

Strong skills in risk identification, issue resolution, and process improvement.

Ability to align engineering priorities with business outcomes and influence cross-functional stakeholders.

Education & Experience :

Experience in highly available, large-scale enterprise systems and performance tuning.

Experience working in retail or cloud-native product development.

12+ years with min of 3+ years into people management

Why Join Us?

Lead high-impact teams in a fast-paced, innovative environment.

Work on cutting-edge technology stacks, solving complex challenges.

Opportunity to build large-scale platforms serving globally customer base.

Deep dive into the retail domain, working on complex problems that shape the future of customer experiences, logistics, and omnichannel commerce.

Collaborate with global teams, gaining exposure to cross-cultural engineering best practices and solving challenges at a global scale.

Continuous learning & career development opportunities with strong engineering leadership.

Competitive compensation, benefits, and a culture of innovation and collaboration.

7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve.As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative.

Privileges & Perquisites :

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.

Work-Life Balance : Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being & Family Protection : Comprehensive medical coverage for spouses, children, and parents / in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Top of Form

Wheels and Meals : Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification & Training Program : Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation : Support and reimbursement for newly hired employees relocating to Bangalore, India.