Senior Observability Analyst

We are looking for a highly experienced and motivated Senior Observability Analyst to join Procores Data Technology & Security team in our Bangalore or Pune this leadership role you will be a key driver in defining and implementing our observability strategy to ensure the performance and reliability of our global platform and IT services for both employees and customers.

Reporting to the Director of End User Services & ITSM Ganesh Annaswamy you will mentor junior team members take ownership of complex incidents and be a core contributor to our long-term observability roadmap. Your deep technical expertise and leadership will be essential in maintaining and scaling our operational excellence.

What Youll Do

Strategic Monitoring & Alerting :

• Lead the development and maintenance of monitoring dashboards alerts and KPI / SLI reporting for network devices cloud services and critical infrastructure components.
• Serve as a subject matter expert for observability of our enterprise SaaS applications (Workday Salesforce NetSuite).
• Develop and refine comprehensive dashboards that track key business performance indicators such as login times page load speeds and API latency providing strategic insights to senior leadership.

Advanced Incident Management & Collaboration :

Data Analysis & Operational Excellence :

What Were Looking For

Proven experience in an IT Support Helpdesk or NOC environment including leading or mentoring a team.

Deep hands-on experience with monitoring tools like Prometheus Grafana Datadog New Relic or Dynatrace including a strong understanding of tool administration and data pipeline optimization.

Exceptional analytical and troubleshooting skills with a demonstrated ability to solve complex high-impact problems.

Excellent written and verbal communication skills with the ability to present technical information clearly to both technical and non-technical audiences.

Additional Information :

Perks & Benefits

At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.

If youd like to stay in touch and be the first to hear about new roles at Procore join our Talent Community .

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

Remote Work : No

Employment Type : Full-time

Key Skills

Splunk,IDS,Microsoft Access,SQL,Cybersecurity,Intelligence Experience,Malware Analysis,Tableau,Analysis Skills,SAS,Data Analysis Skills,Analytics

Experience : years

Vacancy : 1