This job offer is not available in your country.
Simple Logic - Technical Support Engineer
Simple Logic IT Pvt. LtdMumbai30+ days ago
Job descriptionServe as the first point of contact for internal teams regarding application availability and performance issues. Troubleshoot and resolve technical problems related to Linux environments and Java-based applications. Escalate complex issues to the application vendor and coordinate with them to ensure timely resolution and maintain service level agreements (SLAs). Coordinate with internal security teams to conduct Vulnerability Assessment and Penetration Testing (VAPT) and Third-Party Risk Management (TPRM) evaluations. Communicate findings from VAPT and TPRM assessments to the application vendor. Track and ensure the closure of all identified security vulnerabilities and compliance concerns by liaising between internal teams and the vendor. Utilize basic automation tools like Selenium to streamline repetitive processes and testing activities. Work with API requests and understand network configurations, including IPs and ports, for effective troubleshooting and deployment. Demonstrate excellent communication and comprehension skills to effectively liaise with internal business users, technical teams, and external vendors. Facilitate testing and deployment cycles by coordinating activities between all relevant stakeholders. Verify with the vendor and internal teams, including Finance, that the application is working as expected after any upgrades or maintenance activities. Technical Skills : Operating Systems : Proficiency in Linux. Databases : Hands-on experience with PostgreSQL deployment and knowledge of SQL and PL / SQL. Application Environment : Experience supporting Java-based applications. Security : Solid understanding of VAPT principles and processes. Automation : Basic knowledge of automation tools like Selenium. Networking : Understanding of APIs, IP addresses, and ports. 2-3 years of experience in a technical support, application support, or system deployment role. Soft Skills : Problem-Solving : Strong analytical and troubleshooting skills with the ability to work independently. Communication : Excellent written and verbal communication skills for effective coordination with technical and non-technical stakeholders. Ownership : A proactive mindset with a strong sense of responsibility for application uptime and stability. Collaboration : Ability to work effectively in a team-oriented, collaborative environment
Requrired hands on experience : Application Support with Java + SQL + Linux + UAT+ Deployment hands on experience.
Key Responsibilities :
Application Deployment & Management :
- Manage the deployment of web-based applications, including relevant upgrades and patches, across UAT, Production, and Disaster Recovery (DR) environments.
- Oversee the deployment and basic administration of PostgreSQL databases.
- Ensure the continuous uptime and availability of applications, proactively identifying and resolving issues with minimal supervision.
- Coordinate with internal infrastructure teams for any machine, OS, firmware, or networking upgrades and patches, ensuring application compatibility and stability.
Technical Support & Troubleshooting :
Security & Compliance :
Automation & Process Improvement :
Coordination & Communication :
Required Skills and Qualifications :
Experience :
(ref : hirist.tech)
Create a job alert for this search
Technical Support Engineer • Mumbai
Related jobs
![Engineer - Fullstack [T500-20529]](https://cdn-logos.talent.com/v1/logo/image?feedcode=clickcast-appcast-li-in-cpc&company_name=ANSR)
- Promoted
Technical Lead
People Tech Group IncThane, IN Required Skills & Qualifications.Bachelor’s or Master’s degree in Computer Science, Electronics, Electrical Engineering, or related field.
Strong hands-on experience with OpenGL ES (2.Proficiency in...Show moreLast updated: 23 days ago
- Promoted
Mechanical Engineer
MASH MakesKhopoli, Maharashtra, India Job Description : Mechanical Maintenance Engineer.Location : MASH Test Centre Khopoli.Candidate should besed on preferably based in Khopoli, Khalapur – as close to the factory as possible.Joining Bon...Show moreLast updated: 30+ days ago
- Promoted
Simple Logic - DevOps Engineer - CI / CD Tools
Simple Logic IT Pvt. LtdMumbai Job Description : We are seeking a skilled DevOps Engineer with 6-10 years of experience to join our technology team working on NBFC domain projects.
The ideal candidate will be...Show moreLast updated: 11 days ago
- Promoted
Technical Support Engineer
ConfidentialMumbai Key roles and responsibilities for this position are as follows : .Take ownership of customer issues reported and see problems through to resolution.
Research, diagnose, troubleshoot and identify solu...Show moreLast updated: 30+ days ago
- Promoted
Sr Technical Support Engineer
Alvaria CXThane, IN Alvaria employs a team of passionate individuals who are changing the face of customer engagement.Over our 40-year history we have empowered employees by creating an inspired community that values ...Show moreLast updated: 24 days ago
- Promoted
Technical Support Engineer
Dover IndiaThane, IN Relevant Experience Looking for 2-5 Yrs.Sc (Computers / Electronics) / BCA / BBA.Mandatory Skills : Technical support Engineer-L1 / US Voice process / Troubleshooting-Hardware & Networking,.Actively parti...Show moreLast updated: 18 days ago
- Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc.Mumbai, IN Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 15 days ago
- Promoted
Technical Support Engineer - Associate
MSX InternationalNavi Mumbai, Maharashtra, India Title : Technical Support Engineer - Associate.Provide technical support to users for a wide range of computer-related issues.
Actively partnering with team members, regional stakeholders, and local ...Show moreLast updated: 3 days ago
- Promoted
L2 Senior Engineer - Technical Support
ConfidentialMumbai Expertise in core VisionPlus modules like CMS, FAS, TRAMS, VMx etc.Experience with API, simulator testing and support on production / UAT issues.
Expertise in FALCON Rule writing and Testing.Producti...Show moreLast updated: 30+ days ago
- Promoted
Zuora Senior Technical Specialist
TradewebKalyan-Dombivli, IN Tradeweb Markets is a world leader in the evolution of electronic trading.A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, i...Show moreLast updated: 14 days ago
- Promoted
Engineer - Fullstack [T500-20529]
ANSRKalyan-Dombivli, IN ANSR is hiring for one of its clients.ArcelorMittal was formed in 2006 from the strategic merger of European company Arcelor and Indian-owned Mittal Steel.
Over a journey of two decades, we have eme...Show moreLast updated: 4 days ago
- Promoted
Technical Support Engineer
LogiCoynavi mumbai, maharashtra, in Technical Support, Healthcare, Troubleshooting, US timing, EMR and Pharmacy Integration.Candidate must have min 2-4 years of experience in Technical support using different support channels like Ch...Show moreLast updated: 4 days ago
- Promoted
- New!
Technical Support Engineer - Associate (Immediate Start)
MSX InternationalMumbai, Maharashtra, India Title : Technical Support Engineer - Associate Purpose of the Position : Provide technical support to users for a wide range of computer-related issues.
Actively partnering with team members, region...Show moreLast updated: 2 hours ago
- Promoted
L1 Engineer - Technical Support
ConfidentialMumbai Expertise in core VisionPlus modules like CMS, FAS, TRAMS, VMx etc.Experience with API, simulator testing and support on production / UAT issues.
Expertise in FALCON Rule writing and Testing.Producti...Show moreLast updated: 30+ days ago
- Promoted
Software Support Engineer
Good Turn AnalyticsMumbai, IN Good Turn Analytics is a pivotal role responsible for ensuring the seamless integration of our customers' supply chain IT infrastructure into our cutting-edge product hosted on Azure.Working within...Show moreLast updated: 2 days ago
- Promoted
Product Engineer - Fullstack
CityfloThane, Maharashtra, India You’ll be responsible for building end-to-end features from ideation to deployment that directly impact our customers.You will work across frontend, backend, and deployment, collaborating closely w...Show moreLast updated: 4 days ago
- Promoted
- New!
Customer Support Executive - Chat & Email
HNR TechVasai Virar, Maharashtra, India We are a team of driven and passionate colleagues who strive for top quality.A performance-driven work culture through collaborative review and feedback.
Exposure to complex & and challenging projec...Show moreLast updated: 18 hours ago
- Promoted
Head of Business Development
Indo Amines LimitedKalyan Dombivli, Maharashtra, India Experience : 15 to 20 years in chemical sales business.Note • • Chemical sales experience is mandatory for this role.Developing New Customers & Maintaining the existing customers to achieve the sales ...Show moreLast updated: 4 days ago