UX Research Analyst

About Our Client

With a fleet of 266 modern container ships and a total transport capacity of million TEU, our client is one of the world's leading liner shipping companies.

Job Description

• Conduct qualitative and quantitative user research to gather insights into customer needs and behaviours.
• Analyse research findings and compile actionable reports for the design and development teams.
• Collaborate with cross-functional teams to integrate user research into product development processes.
• Develop user personas and journey maps to enhance understanding of target audiences.
• Utilise various research tools and methodologies to evaluate user experiences and pain points.
• Present research findings and recommendations clearly to stakeholders and team members.
• Stay updated on industry trends and best practices in user experience research.
• Ensure that research processes align with organisational goals and deliver measurable outcomes.

The Successful Applicant

A successful UX Research Analyst should have :

• A degree in Human-Computer Interaction, Psychology, or a related field.
• Proficiency in user research methodologies and tools.
• Strong analytical skills with the ability to interpret complex data.
• Excellent communication skills to convey findings effectively.
• Experience working in the technology and telecoms industry is preferred.
• A keen eye for detail and a user-centric approach to problem-solving.