Title : Academic Operations Associate
Location : Indore
Department : Academic Operations
Reports to : Centre Head / Regional Operations Lead
Role Summary :
The Academic Operations role at Unacademy is responsible for ensuring seamless execution of academic plans, maintaining schedules, coordinating with educators, managing student-related queries, and supporting the backend operations of offline and online classes.
Key Responsibilities :
Coordinate with educators and planning teams to implement academic calendars, timetables, and class schedules efficiently.
Facilitate onboarding, scheduling, and performance tracking of educators; ensure attendance and punctuality for classes.
Serve as the point of contact for student queries related to classes, schedules, assignments, and assessments; ensure a smooth academic journey.
Oversee the functioning of classrooms, including logistics like AV equipment, seating, attendance systems, and learning materials.
Track academic delivery metrics (attendance, performance, feedback); prepare and present daily / weekly reports to internal stakeholders.
Manage the execution of tests, evaluations, and results processing with the academic team.
Act as a communication bridge between students, parents, educators, and the central academic team.
Identify bottlenecks in academic operations and suggest improvements to optimize learning outcomes and operational efficiency.
Qualifications & Skills :
Preferred Attributes :
Academic Associate • Surat, IN