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Senior ServiceNow FSM Developer
KVAS TechnologiesPune30+ days ago
Job description5 years of experience in ServiceNow development, with at least 2 years focused on Field Service Management. Strong understanding of FSM components : work orders, assignments, dispatching, skills management, and mobile app. Proficiency in JavaScript, REST / SOAP APIs, and ServiceNow scripting (Business Rules, Client Scripts, UI Policies, etc.). Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. Familiarity with Agile / Scrum methodologies. ServiceNow Certified Application Developer or FSM certification is a plus.
We are seeking a skilled and motivated Senior ServiceNow FSM Developer to join our team. The ideal candidate will have hands-on experience in implementing and customizing ServiceNow Field Service Management modules. Experience in the telecommunications domain is a strong plus.
Key Responsibilities :
- Design, develop, and implement solutions within the ServiceNow FSM module.
- Customize FSM workflows, dispatch rules, work order management, and mobile configurations.
- Integrate FSM with other ServiceNow modules (e.g., ITSM, CSM) and third-party systems.
- Develop and maintain technical documentation, including design specifications and test plans.
- Troubleshoot and resolve issues related to FSM configurations and customizations.
- Stay updated with the latest ServiceNow releases and features, especially in FSM.
Required Skills & Qualifications :
(ref : hirist.tech)
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