Assistant Manager - Operations

Manage inbound operations and ensure customer satisfaction.

• Coordinate with logistics service providers (LSPs) to meet customer requirements.
• Provide accurate inputs for LSP billing and production planning.
• Review daily working processes and engage in people management.
• Ensure adherence to standard operating procedures (SOPs).
• Participate in quality assurance initiatives and maintain a safe working environment.
• Develop high-performance culture within the team and monitor individual performance.
• Manage operational issues and escalate as Minimum 6 years of logistics experience.
• Minimum 2 to 3 years of experience in a cross-functional / matrix Bachelors Degree.
• Diploma in Supply Chain Management (SCM) / Logistics.

Skills and Strong communication skills (English / local language), both spoken and written.

(ref : iimjobs.com)