Zepto - Senior Manager - Employee Relations / Industrial Relations

Senior Manager-II

Role : Stakeholder Management / Problem Solving / Key understanding of manpower dynamics / Liasoning with Govt officials , Labour laws

Location : Bengaluru

Reporting to : Director ER / IR

Core Areas : Industrial relations and employee relations to be maintained as per the guidelines and the purview of the law. Knowledge of labour law and MBA-HR or any HR-related 7-8 years of experience in Human Resources preferably from warehouse and supply chain background. Experience in blue collar workforce management is preferred.

Key responsibilities :

• Collaborate with the city teams and HR team to maintain a positive and compliant workplace by handling employee grievances, conducting investigations, managing conflicts, and ensuring adherence to labor laws and company policies
• Conflict resolution : Act as a primary point of contact for employees and managers, mediating conflicts and resolving grievances in a timely and effective manner.
• Investigations : Conduct thorough and objective investigations into employee complaints and disciplinary issues, ensuring fair and consistent processes.
• Legal compliance : Ensure compliance with all relevant labor laws, regulations, and company policies by staying updated on legal changes and providing guidance to management.
• Policy and procedure : Assist in developing, implementing, and communicating workplace policies, procedures, and programs related to employee conduct and relations.
• Risk mitigation : Proactively identify potential risks and develop strategies to prevent future employee relations issues and mitigate legal exposure.
• Training and development : Coach managers on performance management, conflict resolution, and other employee relations topics.
• Employee engagement : Implement initiatives such as surveys, feedback channels, and recognition programs to promote a positive and engaged workforce.
• Prevent any type of unionisation in the organisation and has the ability to maintain confidentiality and handle sensitive situations with diplomacy and integrity.
• Work with the regional team and liaison with local and regional government officials.

What Were Looking For

(ref : iimjobs.com)