Gather, analyze, and document business requirements for Salesforce implementations.
Write detailed and structured user stories and acceptance criteria for Agile delivery.
Act as a liaison between business stakeholders and Salesforce technical teams.
Develop and maintain Salesforce reports and dashboards to support data-driven decisions.
Required Skills :
Proven experience as a Salesforce Business Systems Analyst .
Strong in requirement gathering, story writing, and Salesforce reporting / dashboards .
Deep understanding of Salesforce Sales, Service, and Health Cloud modules .
Excellent communication, stakeholder management, and documentation skills.
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System Analyst • Hyderabad, IN
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