Marketing Manager

VOYA INDIA Overview

About Voya India :

Voya India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity. We are dedicated to delivering cutting-edge solutions to Voya’s Health (employee benefits), Wealth (retirement), and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes.

Role Summary :

We are seeking a highly organized and proactive Operations Manager to support and optimize the day-to-day operations of our fast-paced, large-scale creative team . This role ensures that all projects are completed on time, within scope, and meet the highest quality standards. The ideal candidate is a process-oriented problem-solver with exceptional communication skills, able to thrive in a high-velocity environment, interpret workflow data to find and implement operational efficiencies, and quickly resolve issues that could impact delivery or quality.

This role will work closely with US marketing leaders while monitoring timelines, deliverables, and capacity to ensure smooth project flow and manage expectations across teams. We will rely on this role to effectively manage, and motivate creative talent by setting clear performance expectations, providing regular feedback, and fostering a high-performing, collaborative team culture that supports both individual growth and team success. The ideal candidate brings deep experience in creative marketing, process optimization, stakeholder management, and cross-cultural collaboration.

Key Responsibilities :

Creative Team Leadership

• Manage and mentor a team of graphic designers, visual designers, motion graphics artists, video editors, HTML developers, and production artists.
• Oversee resource allocation, workload balancing, and performance development.
• Foster a collaborative and high-performance team culture.

Project & Stakeholder Management

Project Oversight, Process Optimization & Workflow Management

Issue Resolution & Reporting

Communication & Coordination

Quality Assurance

Qualifications & Skills :

Preferred Attributes :

What Success Looks Like :