MediBuddy - Manager - Accounts Receivable Collections

Function - Finance and Accounts

Sub Function - Accounts Receivable (Collections)

Key Responsibilities :

• Strong experience in B2B AR collections - manage full-cycle collections in a high-volume, customer facing environment
• Set team collection targets and drive performance through consistent follow-ups and accountability
• Proactively follow up on overdue payments, ensuring timely resolution of all outstanding invoices
• Coordinate closely with the Account Management team to align on client status, dispute resolution, and relationship management
• Handle customer queries and provide timely, accurate customer ledger reconciliations to ensure clear understanding and smooth business operations
• Direct interaction with customers via calls and emails to push for payments and negotiate resolutions when needed
• Track AR aging reports and collection KPIs; regularly present insights and action plans to leadership
• Use data to identify trends and root causes of payment delays; recommend strategic interventions
• Continuously improve collections processes, tools, and team structure as the company grows
• Support audits and month-end close processes with accurate receivables reporting

Qualifications & Skills :

(ref : iimjobs.com)