Talent.com
Studio Manager

Studio Manager

Aliens TattooGujarat, India
5 days ago
Job description

About Us

Aliens Tattoo is a high-energy, fast-growing premium tattoo studio chain valued at $20M. With 16+studios across India and a dynamic team of 160+ professionals based in Mumbai, we are redefining tattoo artistry with innovation, creativity, and a commitment to excellence. Our culture thrives on openness, integrity, personal growth, and continuous learning.

We are looking for a smart, dynamic, and charismatic individual with proven expertise in sales and

customer service.

The ideal candidate will have relevant experience in a customer-facing role, preferably within sales or any service-driven industry, and possess strong communication and interpersonal skills.

Role Overview

The Studio Manager is a dynamic, motivated, and experienced professional responsible for leading the studio to operational and financial excellence while ensuring an immersive, premium customer experience.

This role blends sales leadership, operational management, and team mentorship, with the ultimate goal of upholding Aliens Tattoo’s brand standards and driving business growth. The Studio Manager will oversee day-to-day operations, lead artists and coordinators, maintain P&L accountability, ensure exceptional hygiene and ambiance, and foster a culture of creativity, professionalism, and high performance.

Key Responsibilities

1. Sales & Revenue Growth

  • Achieve and exceed monthly revenue targets for the studio.
  • Convert consultations and walk-in leads into confirmed bookings with a strong focus on upselling premium designs, services, and aftercare products.
  • Maintain a lead-to-booking conversion rate in line with company benchmarks.
  • Coordinate with the HQ sales, contact centre, and marketing teams for lead follow-ups and promotional activities.
  • Track and report sales metrics daily; identify and act on opportunities to improve results.
  • Develop and implement local sales strategies and brand collaborations to increase visibility and attract new customers.

2. Customer Experience Excellence

  • Deliver a personalised, premium, and immersive customer journey from consultation to aftercare.
  • Conduct and manage both in-studio and virtual consultations with the design team and clients.
  • Ensure all customers receive timely aftercare follow-ups, encouraging repeat visits.
  • Handle customer feedback, resolve complaints professionally, and escalate issues when necessary.
  • Maintain a studio ambiance consistent with Aliens Tattoo’s brand vibe—vibrant, welcoming, and professional.

    • 3. Studio Operations Management

  • Oversee all day-to-day operations, including appointment scheduling, artist allocation, and adherence to hygiene & safety protocols.
  • Open and close the studio per SOP, ensuring all operational checklists are completed.
  • Maintain cleanliness, music, lighting, and branding elements as per brand guidelines.
  • Monitor and manage inventory—request supplies, track usage, and control costs.
  • Manage petty cash, expense reporting, and ensure accurate daily reconciliation of cash, card, and UPI payments.
  • Ensure all operations comply with health, safety, and legal regulations, including data protection

    • 4. Team Leadership & Development

  • Supervise and mentor artists, coordinators, and support staff, ensuring high morale and performance.
  • Create and manage shift schedules to ensure optimal staff coverage.
  • Conduct daily briefings to align the team on bookings, targets, and special requirements.
  • Facilitate skill development training sessions for artists and coordinators, including sales techniques, hygiene standards, and customer service excellence.
  • Foster a positive, inclusive, and collaborative work environment that reflects the company’s culture.
  • Address team conflicts promptly and maintain a healthy, respectful work atmosphere

    • 5. Financial & Data Management

  • Manage and monitor the studio P&L, ensuring profitability through cost control and revenue growth.
  • Prepare budgets, track variances, and implement corrective actions when necessary.
  • Maintain accurate CRM records for leads, consultations, and customer history.
  • Provide daily, weekly, and monthly reports to the reporting manager on sales, operations, and customer satisfaction metrics. Key Skills & Competencies
  • Strong sales and negotiation skills with a proven track record of meeting targets.
  • Excellent communication and interpersonal skills.
  • Leadership and people management abilities with a motivational approach.
  • Strong problem-solving and conflict resolution skills.
  • Organised, detail-oriented, and able to multitask effectively.
  • Customer-first mindset with the ability to create memorable experiences.
  • Proficiency in CRM tools and comfort with data-driven decision-making.

    • Qualifications & Experience

  • 2–4 years in retail sales, operations, or a premium / luxury customer-facing role.
  • Experience managing a team in a fast-paced, service driven environment.
  • Basic understanding of inventory and finance management.
  • Track record of delivering revenue growth and high customer satisfaction.

    • Performance KPIs

  • Monthly revenue achievement vs target.
  • Lead-to-booking conversion rate.
  • Customer satisfaction & feedback scores.
  • Timeliness of design delivery.
  • Inventory accuracy and cost control.
  • Adherence to brand SOPs and hygiene standards.
    • Create a job alert for this search

    Manager • Gujarat, India

    Related jobs
    • Promoted
    Online Campaign Manager

    Online Campaign Manager

    PetpoojaGujarat, India
    Plan and execute digital marketing campaigns across various channels in various countries, with a focus on PPC, social media advertising (Google, Facebook, Instagram, LinkedIn), and programmatic ad...Show moreLast updated: 5 days ago
    • Promoted
    Incident Manager

    Incident Manager

    Adani Enterprises LimitedGujarat, India
    The Security Operations & Incident Response professional will be responsible for orchestrating enterprise-wide incident response strategies across both OT and IT environments.The role demands deep ...Show moreLast updated: 14 days ago
    • Promoted
    Stratefix - Project Manager

    Stratefix - Project Manager

    Stratefix Professional Private LImitedGujarat, India
    We are looking for an experienced and results-driven Project Manager with 4+ years of experience in business strategy, sales consulting, and market growth initiatives. The ideal candidate will have ...Show moreLast updated: 30+ days ago
    • Promoted
    SculptSoft - Project Manager

    SculptSoft - Project Manager

    Sculptsoft Pvt. Ltd.Gujarat, India
    IT project management experience, preferably in software development, infrastructure, or cloud projects.Proven track record of managing budgets, timelines, and cross-functional ...Show moreLast updated: 30+ days ago
    • Promoted
    Analytix Business Solutions - Paid Media Manager

    Analytix Business Solutions - Paid Media Manager

    Analytix Business SolutionsGujarat, India
    Responsibilities : - Own end-to-end paid media strategy and execution across Google Ads, LinkedIn, Meta, and retargeting / display platforms. Plan, launch, manage, and optimize cam...Show moreLast updated: 26 days ago
    • Promoted
    Design Manager

    Design Manager

    CasantroGujarat, India
    As a Business Manager of Design and operation, you are responsible for managing the helping partners (Franchise Owners) & their teams in the sales and Design Processes and operational Communication...Show moreLast updated: 5 days ago
    • Promoted
    AI CERTs - Manager - Social Media

    AI CERTs - Manager - Social Media

    AI CERTs - IndiaGujarat, India
    Job Summary : As our Social Media Manager, you'll be responsible for strategizing, creating, and managing content that educates, engages, and converts audiences interested ...Show moreLast updated: 30+ days ago
    • Promoted
    Keus - Senior Sales Manager

    Keus - Senior Sales Manager

    Keus Automation Pvt LtdGujarat, India
    Designation : Senior Manager IC Role.Keus is at the forefront of integrating elegant design with state-of-the-art technology in smart home automation and architectural lighting.Our mission...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Photography

    Director of Photography

    SchbangGujarat, India, India
    Plan and execute shot lists, storyboards, and shooting schedules.Operate and manage professional cameras, lighting, and equipment. Direct on-set production, ensuring seamless coordination with the c...Show moreLast updated: 28 days ago
    • Promoted
    Production Manager

    Production Manager

    GulbrandsenGujarat, India, India
    Gulbrandsen is a global chemical manufacturing company specializing in cost efficient and high-quality chemical solutions for a range of applications. At Gulbrandsen we are very proud of our excelle...Show moreLast updated: 25 days ago
    • Promoted
    Assistant eCommerce Manager

    Assistant eCommerce Manager

    Gujju ExportMorbi, Republic Of India, IN
    Manage Amazon Seller Central operations.Create and optimize product listings.Monitor account health metrics and ensure compliance. Coordinate with internal teams for pricing, stock, and order manage...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager - Gaming Process

    Operations Manager - Gaming Process

    TELUS DigitalGujarat, India
    Gaming Process Operations Manager.Gandhinagar - Gift City - Ahmedabad).Gaming Support / Player Experience Operations with Graduation in any stream. Night Shifts - 5 days working - WFO (Mandate).Gami...Show moreLast updated: 14 days ago
    • Promoted
    Project Manager - Search Engine Optimization

    Project Manager - Search Engine Optimization

    E2MGujarat, India
    Project Manager - Search Engine Overview : We are seeking a proactive and experienced SEO Project Manager to oversee and manage white-label...Show moreLast updated: 30+ days ago
    • Promoted
    CSRBOX - Manager - Communications

    CSRBOX - Manager - Communications

    CSRBOXGujarat, India
    CSRBOX is looking for a dynamic and strategic communications leader to drive brand visibility, storytelling, and reputation management across multiple impact-driven initiatives.The role requires ex...Show moreLast updated: 13 days ago
    • Promoted
    Magento Project Manager - eCommerce

    Magento Project Manager - eCommerce

    Magneto IT SolutionsGujarat, India
    Location : Description : - Project Planning : Collaborate with clients and internal teams to define project scope, objectives, deliverables, and timel...Show moreLast updated: 30+ days ago
    • Promoted
    Interior Design Project Manager (Retail + Modular Kitchen & Furniture)

    Interior Design Project Manager (Retail + Modular Kitchen & Furniture)

    LivspaceGujarat, India, India
    Responsible for planning, coordinating, and executing new store launches and retail expansion projects from site acquisition to store handover. Ensures timely delivery, cost optimization, and adhere...Show moreLast updated: 7 days ago
    • Promoted
    Assistant Design Manager

    Assistant Design Manager

    Soleos Energy Pvt. Ltd.Gujarat, India
    EPC (Engineering, Procurement, and Construction) company in the solar industry, delivering high-quality solar power solutions across India. We specialize in Utility-scale and Commercial & Industrial...Show moreLast updated: 5 days ago
    • Promoted
    SAS & Communication Manager

    SAS & Communication Manager

    Adani Energy Solutions Ltd.Gujarat, India
    The SAS & Communication Manager-Tx is responsible for delivering high-quality technical support and prompt resolution for SAS and communication systems in transmission substations, spanning both gr...Show moreLast updated: 5 days ago