Assistant Manager Invoice to cash

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Manager Invoice to Cash

We are looking for professionals with Credit & Collections / Cash applications / Dispute management profile

Responsibilities

Should have team handling experience of at least relevant year of experience with a size of 10 to 12 team members.

Should possess excellent communication skills

Complete Quality checks as defined and agreed with Client Contracts

Client Management- Manage the ITC portfolio and maintain strong customer relation

Respond to customer emails related to payment / dispute / Collections queries.

Maintain exception logs for process related exception as and when they occur for knowledge retention

Prepare and complete SOPs or Process manual as per Client & Process requirements

Adhere the internal compliance policy and guideline established by the management on their daily operational activities

Perform daily internal audit

Qualifications we seek in you!

Minimum Qualifications

Graduate in Commerce ()

Relevant work experience on Invoice to cash transactional activities

Strong English language skills (verbal and written)

Strong analytical skills and attention to detail

Customer service orientation

Ability to work effectively under pressure.

Preferred Qualifications / Skills

Experience in Invoice to cash domain

Good typing speed to handle and manage communications with External and internal stakeholders

Ability to handle a team size of 10 to 12 members

Good understanding of MS office-MS Excel experience is must to have

Required Competencies

Independent Operations

Operational Performance

Contextual Knowledge

Digital Literacy

Storytelling

Influencing & negotiatingskills

Analytical and strategic thinking

Stakeholder management

People Management

Thought Leadership

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

Manager

Key Skills

Bidding,Customer Support,Data Structures,Domestic,Fire And Gas

Employment Type : Full-Time

Experience : years

Vacancy : 1