Head of Quality Assurance

Role Overview

Propel Industries, a leader in crushing and mining equipment , is seeking an experienced Head – Quality to drive the entire Quality function. This role spans Incoming Quality, In-Process Quality (including Welding & Painting QA), Supplier Quality Assurance (SQA), Electrical & Electronics QA, Customer Quality, and Project Quality Assurance (including erection & commissioning) . The position requires strong leadership, technical expertise, and the ability to establish world-class systems that align with global benchmarks.

Key Responsibilities

Quality Leadership & Strategy

Define and execute the company-wide Quality roadmap aligned with business goals.

Build and sustain robust Quality Management Systems (QMS) and ISO standards.

Create a culture of first-time-right, zero-defect across the organization.

Mentor, coach, and build a high-performing Quality team.

Incoming Quality

Establish inspection / testing for raw materials, castings, forgings, weldments, fabricated structures, paints, electrical & electronic components .

Ensure supplier quality requirements, acceptance standards, and traceability.

Prevent defects from entering production through robust gatekeeping.

In-Process Quality

Implement process audits, Poka-Yoke, SPC, MSA, and FMEA for robust controls.

Drive Welding QA – WPS, PQR, welder qualifications, weld inspections, NDT checks.

Drive Painting QA – paint material qualification, DFT checks, surface preparation, adhesion, corrosion protection tests.

Ensure QA of Electrical & Electronic items – cables, motors, sensors, control panels, PLCs, drives, and wiring harnesses.

Foster a First-Time-Right and defect prevention culture on shopfloor.

Supplier Quality Assurance (SQA)

Develop and qualify suppliers through audits and technical capability assessments.

Monitor supplier performance with scorecards and drive continuous improvement.

Ensure supplier adherence for welding consumables, paints, electrical & electronic parts .

Customer Quality

Be the single point of accountability for all customer quality issues.

Drive swift resolution of complaints, warranty claims, and field failures.

Ensure RCA & CAPA effectiveness and integrate feedback into product improvements.

Act as the customer advocate for quality in all forums.

Project Quality Assurance (Including Erection & Commissioning)

Define QA plans for new product launches, prototypes, and turnkey projects .

Ensure compliance to quality deliverables during manufacturing, erection, and commissioning at customer sites .

Establish protocols for installation checks, pre-commissioning tests, and performance validation.

Collaborate with Project, Service, Electrical, and Mechanical teams for smooth site execution and handover.

Maintain documentation, inspection records, and audit trails for project QA.

Continuous Improvement & Compliance

Lead initiatives in Six Sigma, Lean, and Kaizen .

Ensure compliance with statutory, environmental, and safety standards.

Benchmark with global leaders in mining & crushing equipment and bring best practices.

Key Skills & Competencies

Mastery in APQP, PPAP, FMEA, 8D, RCA, CAPA, SPC, MSA .

Strong technical background in Welding QA, Painting QA, Electrical & Electronics QA .

Experience in heavy engineering, capital goods, mining & crushing equipment .

Leadership in cross-functional team development and stakeholder management.

Strong analytical and problem-solving capability.

Qualifications & Experience

B.E. / B.Tech – Mechanical / Production / Metallurgy / Electrical.

20+ years of Quality experience with 5+ years in a senior leadership role .

Proven background in crushing, mining equipment, or heavy engineering machinery .

Six Sigma / Quality Management certifications preferred.