It Operations Engineer

Job description

Required Skills

• 3-5 years of relevant and progressive experience as a Technology Operations Analyst, or in similar role
• Self-motivated and action-driven with the ability to take initiative, execute and follow-through
• Ability to clearly articulate technical and functional information to various audiences, both verbally and written
• High degree of organizational skills and ability to reprioritize based on business needs
• Excellent written and verbal communication skills
• Strong understanding of ad platform ecosystems, including campaign management, Ad Manager and Business Manager, tracking methodologies, data ingestion, and reporting workflows. Knowledge of ad operations, audience targeting, attribution models.
• Proficient in Excel, with demonstrated ability to organize and consolidate multiple data sources for analysis.
• Must possess critical thinking and exhibit problem solving skills for technical and software related issues.
• Has worked with a single sign-on platform inclusive of user and application setup / support.
• Good understanding of different methodologies such as DevOps, CICD (Continuous Integration, Continuous Delivery) / Agile / Kanban, AWS.
• Good working knowledge of Microsoft tools (Office, Sharepoint), CRM (JIRA, Hubspot) and reporting tools (PowerBI, Tableau etc.)
• Proficiency in  SQL, Google BigQuery, Starburst  for querying and analyzing large datasets.
• Strong understanding of APIs and troubleshooting.
• Exposure to  Generative AI  models (e.g., OpenAI, GPT-based models).

Preferred Skills

Skills Required

It Operations, Sql