Manager, Professional & Consulting Services

Are you passionate about technology and tax compliance Our Professional Services team delivers top‑tier technology solutions to a diverse portfolio of multinational clients across the EU and APAC regions. We are seeking an experienced Manager with a strong background in indirect tax and software implementation to enhance our Indirect Tax Compliance services.

About the role :

As a Manager, Professional & Consulting Services you will :

Key areas of responsibility :

• Support the strategy and execution of professional services for Corporate Professional Services Indirect Tax (IDT) customers.
• Own and manage a portion of the Corporate Professional Services IDT customer portfolio.
• Drive excellent customer experiences through meaningful interactions aligned to key performance indicators (e.g., customer satisfaction).
• Participate as a member of the Indirect Tax Service Delivery Leadership Team to ensure seamless integration across the customer journey.
• Create and implement tools, processes, and working practices that improve efficiency and enable staff to deliver best‑in‑class service.
• Be responsible for revenue generation and utilization targets assigned to the team.
• Drive team accountability for utilization, monthly revenue hours, and other critical financial targets.
• Develop and engage team members at all levels; address performance gaps quickly and provide timely, clear feedback to ensure optimal outcomes.
• Collaborate closely with global Professional Services teams and with cross‑functional teams (e.g., Product, Sales, Support) to deliver a seamless customer experience.
• Manage a team of consultants, supporting their development and customer delivery.
• Allocate resources and prioritize tasks.

Accountabilities :

Key deliverables :

About you :

You're fit for the role, if your job role includes :

What's in it For You

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.

Skills Required

indirect tax implementation, large enterprise software systems