Banking Officer

Minimum 2 Years Of Experience In CASA Sales

• Roles & Responsibilities of Bank Staff
• Relationship Manager / Customer Service Officer
• Greet and assist the customer.
• Explain differences between savings and current accounts.
• Help choose the right product based on the customer's needs.
• Provide account opening forms and explain documentation requirements.
• Document Verification Officer / Back Office
• Verify KYC documents (ID proof, address proof, PAN card, etc.).
• Perform background checks (e.g., blacklist checks, compliance screening).
• Ensure completeness and accuracy of the form.
• Operations Team
• Open the account in the core banking system.
• Generate account number and link services (debit card, net banking, etc.).
• Send confirmation to the customer.
• Ensure regulatory compliance (e.g., RBI guidelines, AML norms).
• Branch Manager / Authorizing Officer
• Approve account opening if required (especially for high-risk or business accounts).
• Monitor quality and compliance of account opening procedures.
• Handle escalations or complex cases.

Skills Required

CASA Sales, Regulatory Compliance