Relationship Manager
Client Management & Business Development :
- Up-sell and cross-sell with Bank Mutual Fund products to retail and HNI clients from the assigned database.
- Generate new leads and referrals to expand the client base and increase overall market penetration.
- Develop and maintain strong, long-term relationships with existing HNI / UHNI clients.
Sales & Revenue Generation :
Achieve sales and revenue targets by offering a diversified product mix, catering to the needs of the clients.Provide targeted financial advice, investment planning, and portfolio management services to clients, ensuring they achieve their financial goals.Client Profiling & Advisory :
Conduct detailed client profiling and offer customized investment products to meet clients specific needs and objectives.Provide sound investment advice, keeping clients' financial aspirations and risk appetites in mind.Customer Service & Satisfaction :
Act as the primary point of contact for assigned clients, ensuring seamless service and prompt resolution of queries or issues.Maintain high service standards to ensure clients are satisfied and continue to entrust their financial investments with Bank AMC.Team Handling & Leadership :
Provide leadership and guidance to the team in achieving business objectives, sales targets, and client relationship goals.Mentor and coach team members, driving a culture of excellence, customer-centricity, and high performance.Compliance & Knowledge :
Ensure adherence to company policies, industry regulations, and ethical standards.Preferably hold NISM certifications with up-to-date knowledge of Mutual Fund products, market trends, and regulatory changes.Market Research & Competitor Analysis :
Stay abreast of industry developments, market conditions, and competitor offerings to better advise clients and adjust sales strategies.Desired Skills & Experience :
Certifications : Preferably NISM certified.
Product Knowledge : In-depth knowledge of Mutual Funds, portfolio management, and financial markets.Client Relationship Management : Proven experience in managing Retail / HNI / UHNI clients with a focus on sales and customer satisfaction.(ref : iimjobs.com)