BDM – BPO Services (US Market)

Job Title : Business Development Manager – BPO Services (US Market)

Location : Work from Office in Bangalore

Experience : 5–10 years

Industry : BPO / ITES / Outsourcing

Working Hours : US Shift (EST / PST)

Apply to : [HIDDEN TEXT]

Job Summary :

We are looking for a dynamic and result-driven Business Development Manager (BDM) with proven experience in selling BPO (Business Process Outsourcing) services to clients in the US market. The ideal candidate should possess strong client acquisition skills, an excellent understanding of the BPO landscape, and a successful track record in closing deals with mid to large enterprises across industries.

Key Responsibilities :

• Identify, prospect, and acquire new clients in the US market for voice and non-voice BPO services.
• Build and maintain strong relationships with CXOs, decision-makers, and procurement heads.
• Understand client requirements and propose suitable outsourcing solutions.
• Prepare customized pitches, RFP responses, and solution presentations.
• Work closely with internal teams (operations, solutions, and delivery) to ensure alignment and smooth onboarding.
• Meet and exceed quarterly and annual revenue targets.
• Maintain a healthy sales pipeline and provide regular sales forecasts.
• Represent the company at client meetings, industry events, and networking opportunities (virtual / in-person).
• Track competitor activities, industry trends, and market intelligence to stay ahead in the game

Requirements :

Nice to Have :

Compensation : Competitive base salary + performance-based incentives

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Skills Required

Salesforce, CRM Tools, BPO Sales, Sla, Hubspot