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Straive - Fraud Operations Role

Straive - Fraud Operations Role

SPI TECHNOLOGIES INDIA PRIVATE LIMITEDGurugram, India
9 days ago
Job description

Location : Gurugram.

Job Type : Fulltime Years of Experience5+ years.

About Straive :

  • Straive is a market leading Content and Data Technology company providing data services, subject matter expertise, & technology solutions to multiple domains.
  • Data Analytics & Al Solutions, Data Al Powered Operations and Education & Learning form the core pillars of the company's long-term vision.
  • The company is a specialized solutions provider to business information providers in finance, insurance, legal, real estate, life sciences and logistics.
  • Straive continues to be the leading content services provider to research and education publishers.
  • Data Analytics & Al Services : Our Data Solutions business has become critical to our client's success.
  • We use technology and Al with human experts-in loop to create data assets that our clients use to power their data products and their end customers' workflows.
  • As our clients expect us to become their future-fit Analytics and Al partner, they look to us for help in building data analytics and Al enterprise capabilities for them.
  • With a client-base scoping 30 countries worldwide, Straive's multi-geographical resource pool is strategically located in eight countries India, Philippines, USA, Nicaragua, Vietnam, United Kingdom, and the company headquarters in Singapore.

Roles and Responsibilities : .

  • We are seeking a highly analytical and detail-oriented Fraud Operations Specialist to join our Fraud Prevention team.
  • The individual will be responsible for monitoring, detecting, and investigating potential fraudulent activities to mitigate financial and reputational risks to the organization.
  • Monitor transactions and account activities to identify suspicious behaviour and potential fraud.
  • Conduct thorough investigations into suspected fraud cases, including reviewing customer complaints, transaction logs, and other evidence.
  • Collaborate with internal teams (Risk, Compliance, Legal) to ensure appropriate action is taken on identified fraud cases.
  • Prepare detailed reports of findings and recommendations for corrective action.
  • Assist in developing and enhancing fraud detection tools and strategies to improve prevention and detection.
  • Stay updated on current fraud trends and emerging threats in the financial services industry.
  • Respond promptly to fraud alerts and take immediate action to prevent potential losses.
  • Provide support in disputes and chargeback processes when needed.
  • Conduct periodic fraud awareness training sessions for team members and other departments.

    • Qualifications : .

  • Bachelor's / Master's degree in Finance, Business, Criminal Justice, or related field.
  • 2+ years of experience in a fraud investigation, fraud operations, or risk management role, preferably in the financial service s or e-commerce industry.
  • Strong analytical skills with the ability to interpret data and identify patterns.

    • (ref : iimjobs.com)

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    Operation • Gurugram, India