ServiceNow Solution Architect - ITSM Module

About the job :

Job title : Sr. Solution Architect / Platform Owner

Notice period : Immediate to 45 days

Location : Remote

Work timings : 2 : 30 pm to 10 : 30 pm IST

Key Skills :

Looking for someone with technical experience and Stakeholder / Team management experience.

A Platform Owner in ServiceNow is a strategic leader responsible for the vision, governance, and success of the ServiceNow platform within an organization, focusing on aligning technology with business goals, ensuring platform upgrades and security, and managing relationships with stakeholders and vendors to maximize the platform's value.

This role requires a combination of technical understanding, strategic planning, and strong communication skills to serve as the primary point of contact for the platform.

ServiceNow Certified System Administrator (required) HSRD Module is good to have

Qualifications :

Education : Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Experience :

8+ years of experience working with the ServiceNow platform (ITSM, ITOM, HR, or other modules).

Proven experience in customer-facing roles, with strong communication skills.

Certifications : ServiceNow Certified System Administrator (required); additional certifications like Certified Implementation Specialist or Certified Application Developer (preferred).

Technical Skills :

• Proficiency in ServiceNow configuration, customization, and administration (e.g., workflows, scripting, integrations).
• Familiarity with ITIL processes (e.g., Incident, Problem, Change Management).
• Knowledge of JavaScript, HTML, CSS, and REST / SOAP APIs.

Soft Skills :

Key Responsibilities :

(ref : hirist.tech)