Job Title : Logistics Executive-First Mile
Department : Operations
Location : Chhatarpur, South Delhi,
Experience : 2-4 yrs
Qualification : Graduation / MBA , Logistics, Business Administration, or a related field
Role Overview
The First Mile Logistics Executive will oversee and manage all first-mile operations—from Warehouse Pack to ship —ensuring timely, accurate, and cost-effective transportation of goods. This role demands strong coordination, attention to detail, and collaboration with suppliers, logistics partners, and internal teams to maintain a seamless supply chain
Key Responsibilities
- Track shipments from packing to connection and ensure smooth movement through all stages of the first-mile process.
- Monitor on-time pickup of shipments from vendors and warehouses.
- Ensure all courier partners pick up and connect shipments to the next leg of the journey as per the defined timelines.
- Closely monitor system dashboards and logistics portals to track live status and performance metrics.
- Coordinate with courier partners, internal warehouse, and operations teams to resolve any first- mile delays or exceptions (missed pickups, RTOs, or connection issues).
- Maintain daily reports of pickup performance, delay reasons, and escalation status.
- Support and ensure smooth execution of RTO inbound processes — from receiving shipments to system updates and documentation.
Required Qualifications
Graduation / MBA , Logistics, Business Administration, or a related field.1–3 years of experience in logistics, supply chain, or operations (e-commerce experience preferred).Strong understanding of first-mile operations and vendor coordination.Proficiency in Excel, Google Sheets, and logistics management tools.Excellent communication and problem-solving skills.Preferred Skills
Experience in e-commerce or B2B logistics operations.Knowledge of 3PL coordination and transport management systems (TMS).Analytical mindset with a data-driven approach to decision-making