We're looking for a highly skilled L3 Infrastructure Engineer to join our team. This isn't just a server, network, or virtualization role; it's a dynamic position for a seasoned professional who can handle all three. You will be a top-tier escalation point for complex issues, driving solutions from root cause analysis to final resolution. If you have deep expertise in Microsoft / Linux Server , VMware , and a range of networking technologies , and you thrive in a fast-paced environment, we want to hear from you.
Responsibilities
As a senior engineer, you'll be the backbone of our critical infrastructure. You'll tackle our toughest challenges and ensure our systems are resilient, secure, and performant. Your responsibilities will include :
- Serving as a senior escalation point for complex infrastructure issues across our server, virtualization, and network environments.
- Leading troubleshooting and resolution for high-severity incidents, ensuring rapid service restoration and minimal downtime.
- Managing and optimizing our diverse infrastructure, including :
- Microsoft Windows Server : Providing advanced administration and troubleshooting for Active Directory, DNS, DHCP, and Group Policy.
- VMware : Maintaining and enhancing our vSphere, ESXi, and vCenter platforms for high availability and performance.
- Networking : Configuring, managing, and troubleshooting devices from Fortinet (FortiGate, FortiManager, FortiAnalyzer) and Cisco (Meraki, legacy routing / switching) .
- Conducting in-depth root cause analysis (RCA) and developing comprehensive post-incident reports.
- Collaborating with cross-functional teams to design and implement proactive solutions, upgrades, and migrations.
- Creating and maintaining robust documentation , including runbooks and knowledge base articles.
- Mentoring and providing knowledge transfer to L1 and L2 support teams.
Qualifications
We're seeking a candidate with a strong background and a passion for technology. The ideal candidate will have :
10+ years of experience in IT infrastructure roles with a strong focus on servers, virtualization, and networking.Advanced expertise in Linux and Windows Server (2012-2022).Deep knowledge of VMware vSphere / ESXi / vCenter.Extensive hands-on experience with Fortinet and Cisco networking devices.A solid understanding of network protocols (TCP / IP, VLANs, VPN, routing, switching, firewall rules).Proven ability to lead Major Incidents (P1 / MIM) under pressure.Strong communication, leadership, and problem-solving skills.Highly Desirable Skills :
Experience with Linux administration (Red Hat, CentOS, Ubuntu).Familiarity with ITIL processes (Incident, Problem, and Change Management).Certifications such as VMware VCP , Fortinet NSE , CCNP , or Microsoft MCSE / MCSA .Experience with hybrid cloud environments (Azure, AWS).Exposure to monitoring and automation tools (e.g., ScienceLogic, ServiceNow, SolarWinds).Why Join us?
We offer a challenging yet rewarding environment where you can truly make an impact. We're committed to your professional growth and offer :
The opportunity to work with cutting-edge technologies and critical infrastructure.A collaborative and supportive team environment.Competitive compensation and benefits.Opportunities for professional development, including training and certifications.Must be :
Must have a noise free environment to work remotelyHave a high-powered machine to use. Virtual Desktop will be provided by Client2 months probationary period