Reservations Executive

Company Description

Park Inn by Radisson, a brand under the Radisson Hotel Group, offers comfortable, connected and affordable hotels with vibrant environments. Our hotels feature contemporary design, friendly personalized service, and convenient locations in capital cities, economic hubs, transit hubs, near airports, and railway stations. We are committed to delivering stress-free experiences, good food, and surprising feel-good extras.

Role Description

This is a full-time on-site role for a Reservations Executive based in New Delhi. The Reservations Executive will be responsible for managing reservations, providing exceptional customer service, and ensuring customer satisfaction. The role will also involve handling communication with clients, coordinating with other departments, and supporting sales efforts.

Qualifications

• Strong communication skills
• Excellent customer service and customer satisfaction skills
• Experience in managing reservations
• Sales skills
• Ability to work independently and in a team
• Proficiency in relevant software and systems
• Previous experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality, Business Administration, or related field

Skills Required

Sales Skills, Customer Service