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Training Manager- Beauty

Training Manager- Beauty

ConfidentialMumbai, India
7 days ago
Job description

Position Title : Trainer / Training Manager, India

Job Type : Full-Time, Permanent Location – Mumbai Or Delhi

Work Experience – 5 Year

Gender – Male / Female

Requires a candidate who has worked in Fashion / Cosmetics / Fragrances / Luxury Brands as a trainer

This role requires someone willing to travel for 10-15 days across the country.

Salary : Upto 12 -15 LPA including variables

Job Purpose : To completely deliver the brand's unique identification, including Brand

History, Product, Knowledge, Brand Core Value, philosophy, skills, and new launches

for the field and office team.

To build a strong field (sales & training) team and work with the sales team for sales

growth and service improvement.

As a Brand Trainer, He / She will play a vital role in ensuring the impeccable execuƟon of

APAC education programs and strategic development of training programs. He / She will

support the Indian market in elevaƟng the retail team's standards in key areas of the

brand to deliver unsurpassed client services and maintain high image standards through

Training & Retail Excellence strategies and support. He / She will also engage and advance the capabilities of the Training and Retail community in the region by driving a robust self-directed learning culture and growth mindset.

Key Responsibilities :

  • Be the key expert person in fragrance education materials, purposes, learning

objectives, deliveries, and measurements, including planning, and executing all

training sessions to the Field Retail Team.

  • Collaborate very closely with the dedicated brand manager of company in India for
  • procuring training materials, Cas uniforms and accessories, training frequency of top and reference doors and elevating the overall quality and performance of Client  Advisors.

  • Be responsible for monitoring, tracking, and gather 360 feedback on all market
  • training programs (new and existing).

  • Support yearly and long-term strategic plans through calibration and synthesis of Bulgari Regional priorities and markets' needs.
  • Work closely with the APAC education team and market on a yearly plan to
  • understand and deliver all training programs and initiatives to enhance brand

    knowledge, retail excellence, and fragrance expertise to the retail team.

  • Responsible for planning training calendars and budgets to meet the overall business,
  • sales, and marketing objectives.

  • Be a team player and collaborate with the APAC training team, including leveraging on Best Practices, or highlighting new initiatives in India.
  • Collaborate with relevant stakeholders to develop, curate, design, implement, and follow up learning and development programs with end-to-end execution (objectives, post-training follow-up and observation, program evaluation, KPIs, etc.).
  • Reinforce social learning by animating Communities of Practices and key moments in the year for the Training community.
  • Participate and support onboarding programs as required.
  • Engage and update the community with inspiring fragrance trends and practices in the learning space.
  • Lead and coach the Retail team in applying the Retail Excellence approach.
  • Monitor effective execution of training programs.
  • Ensure all training program aligns with training strategies / direction and sell-out priorities
  • Provide proactive support, coaching, follow up and feedback to Field Team.
  • Identify Training / Coaching Objective and Action Plan for store visit according to the Retail & Training Strategy
  • Create, review, and enhance the content of training programs / modules.
  • Deliver the training program independently, such as SOP training, new CA training, new product training, Selling & Service, and relevant skills to their job.
  • Provide on-site coaching to CA and help them build confidence while working in the field.
  • Work with the sales team on CA evaluation and development.
  • Maintain and upgrade the CA image. Ensure APAC Grooming Guidelines are followed.
  • Good at data analysis and management to follow up and ensure the effective training implementation.
  • Job Description Template

    Academic / Professional Qualifications

     Team leader with a strong focus on the achievement of results

     Proven experience in team / department management

     Possess dynamism and confidence, and at the same time articulate and positive  . Genuine interest and appreciation for the fragrance and luxury industry  . Excellent presentation skill

     Coaching skills is must

     Passionate, creative and driven for result

     Microsoft Office

    Skills Required

    Microsoft Office

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