Description :
About the Role :
We are looking for a motivated and detail-oriented Cloud Operations Engineer to join our Cloud Operations team. The ideal candidate will support Infinity platform operations, cloud provisioning, automation workflows, and ongoing maintenance activities. This role requires hands-on experience in cloud environments and a strong understanding of DevOps tools and automation practices.
Key Responsibilities :
- Support Infinity platform upgrades, planned maintenance activities, and operational enhancements.
- Manage password maintenance and access provisioning activities ensuring compliance and security best practices.
- Ensure new Infinity orders are processed accurately via CBSP (Avayas order provisioning system).
- Monitor and troubleshoot cloud-based systems and automation jobs.
- Navigate and manage cloud portals efficiently to support provisioning and operational tasks.
- Debug automation workflows and deployment pipelines to ensure seamless operations.
- Collaborate with cross-functional teams to ensure smooth cloud service delivery.
- Maintain operational documentation and follow standard operating Skills & Technical Expertise :
1. Strong proficiency in :
- Microsoft Azure
- Kubernetes
- Kafka
- Jenkins
- Terraform
- GitHub
- Argo CD
2. Good working knowledge of :
- Windows & Linux environments
- Command Line Interface (CLI) tools
3. Hands-on experience in cloud services provisioning and operational support (1-5 years).
4. Ability to troubleshoot cloud infrastructure and automation-related issues.
5. Understanding of DevOps principles and CI/CD pipelines.
Preferred Qualifications (Good to Have) :
- Experience with Avaya Aura platforms.
- Knowledge of Google Cloud Platform (GCP) is highly beneficial, particularly in managing capacity and Microsoft SKU-related constraints.
Avaya - Cloud Operations Engineer • Pune