Talent.com
No longer accepting applications
Customer Relationship Manager

Customer Relationship Manager

HnH Placement Pvt. Ltd.Guwahati, Republic Of India, IN
16 hours ago
Job description

Urgent Requirement for a Real Estate Giant in Mumbai

Job Title : Customer Relationship Managers CRM (AM / DM level) - Real Estate

Experience Required : 4 to 6 years of CRM experience with any organization other than Real Estate

Budget : Upto 12 LPA basis last drawn (Includes a standard 10% Performance Linked Variable Pay)

_(Additional Perks : This role includes incentives based on collections performance and loyalty-driven sales achievements)_

  • Culture Fit & Work Structure :

9 hour workday

Fixed Week-offs on all Sunday's as well as 2nd & 4th Saturday's

  • Location :
  • Mumbai (Head Office – Mahalaxmi)

    • Education : Graduates or PGDMs preferred

  • Key Responsibilities :
  • Customer Engagement
  • Manage lifecycle relationships with ~250 customers across allocated segments / projects.
  • Deliver proactive engagement at key milestones and “moments of truth” to build trust and loyalty.
  • Drive customer delight through responsiveness, personalisation, and high-touch service.
  • Revenue Ownership
  • Own a collections book of ₹120 Cr per year — driving timely and consistent follow-ups.
  • Enable ₹30 Cr+ in new business annually through referrals, upgrades, and cross-sell conversations.
  • Improve engagement and mindshare to unlock loyalty and renewal potential.
  • Service Excellence
  • Ensure query resolution within defined TATs;

    • maintain a low complaint escalation rate.

  • Standardize and elevate customer interactions across all touchpoints — calls, visits, emails, messages.
  • Collaborate with internal teams to resolve issues, track complaints, and escalate systemic blockers.
  • _Process, Systems & Reporting_
  • Keep all CRM systems and trackers updated with accurate, real-time data.
  • Maintain documentation hygiene across customer files, transaction records, and communication logs.
  • Track customer satisfaction and share actionable insights for process enhancement.
  • _Culture & Contribution_
  • Represent Company’s values through respectful, professional, and customer-first behaviour.
  • Be flexible, adaptive, and solution-driven — especially in high-stakes or emotionally charged scenarios.
  • Bring market intelligence and service innovation ideas from outside-in.
  • Looking for Immediate Joiners

    • Please contact 9819206976 via a message on whatsapp or email resume at hazel.wilson@hnhplacement.com

    Create a job alert for this search

    Relationship Manager • Guwahati, Republic Of India, IN

    Related jobs
    • Promoted
    Contract Lifecycle Manager

    Contract Lifecycle Manager

    ORO Labsguwahati, assam, in
    ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience.Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experi...Show moreLast updated: 2 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    AAA Globalguwahati, assam, in
    Relationship Manager – Wealth Management.The ideal candidate will have an existing client base of.You will be responsible for managing and growing client portfolios, identifying investment opportun...Show moreLast updated: 2 days ago
    • Promoted
    Customer Relationship Management Developer

    Customer Relationship Management Developer

    Tata Consultancy Servicesguwahati, assam, in
    Design, develop, and implement solutions in Dynamics 365.Develop and maintain custom plugins, workflows, and integrations using C#, JavaScript, and HTML. Work on Power Platform components such as Po...Show moreLast updated: 7 days ago
    • Promoted
    Relationship Manager- Direct Distribution

    Relationship Manager- Direct Distribution

    ConfidentialGuwahati
    Promote and sell life insurance policies to prospective clients through direct channels.Understand client needs and recommend suitable insurance products. Build and maintain relationships with clien...Show moreLast updated: 11 days ago
    • Promoted
    Cluster Manager

    Cluster Manager

    Quotient Consultancyguwahati, India
    Leading bank Hiring Cluster Manager Branch Banking & Regional Head NRI Virtual.Interested please call MAHEK and share CV at. Cluster Manager Branch Banking.Show moreLast updated: 1 day ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    Zocketguwahati, assam, in
    Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
    • Promoted
    Global Customer Relationship & Sales Manager

    Global Customer Relationship & Sales Manager

    Yajur Knowledge Solutionsguwahati, India
    What if your next role gave you a front-row seat to the global deal-making world.M&A advisors, and private equity funds… all while based in India?. We’re a fast-growing global advisory platform blen...Show moreLast updated: 2 days ago
    • Promoted
    Customer Relationship Management Manager

    Customer Relationship Management Manager

    ConfidentialGuwahati, India
    Job Title : Customer Relationship Manager (CRM) – Medical Billing).Nehru Nagar, Ahmedabad, Gujarat.The ideal candidate will act as a bridge between clients and internal teams, ensuring clear communi...Show moreLast updated: 11 days ago
    • Promoted
    Account / Customer Development Manager (FMCG)

    Account / Customer Development Manager (FMCG)

    On The Rocksguwahati, India
    Hiring Alert!!!! Account / Customer Development Manager (FMCG).Hyderabad, India (Working with UK timings).Account Management or Key Accounts Sales. FMCG / Food / Retail / Supply Chain.UK-based logis...Show moreLast updated: 3 days ago
    • Promoted
    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    Mashreqguwahati, assam, in
    Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers. Manage all customers focusin...Show moreLast updated: 7 days ago
    • Promoted
    Client Relations Lead

    Client Relations Lead

    Agrim ViewGuwahati, Republic Of India, IN
    Agrim View is your partner in residential, retail, and commercial real estate ventures.We are dedicated to turning dreams into reality by providing strategic property solutions.Our expertise spans ...Show moreLast updated: 6 days ago
    • Promoted
    Customer Relationship Executive

    Customer Relationship Executive

    SWITRUS HOLIDAYSguwahati, assam, in
    Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation. Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 17 days ago
    • Promoted
    Customer Relations Executive

    Customer Relations Executive

    SWITRUS HOLIDAYSguwahati, assam, in
    Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation. Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 17 days ago
    • Promoted
    Senior Virtual Relationship Manager.Business Banking-Vrm Sme (Mashreq Global Network India)

    Senior Virtual Relationship Manager.Business Banking-Vrm Sme (Mashreq Global Network India)

    MashreqGuwahati, Republic Of India, IN
    Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers. Manage all customers focusin...Show moreLast updated: 7 days ago
    • Promoted
    Virtual Relationship Manager

    Virtual Relationship Manager

    upGrad Rekrutguwahati, assam, in
    Strengthen and grow relationships with existing First Wealth customers.Acquire new Non-Resident (NR) accounts and generate qualified referrals. Drive remittance business across managed and sourced p...Show moreLast updated: 6 days ago
    • Promoted
    Virtual Relationship Manager Lead

    Virtual Relationship Manager Lead

    Anand Rathi Share and Stock Brokers LtdGuwahati, Assam, India
    Position Overview You will be responsible to manage a team of Virtual Relationship Managers (VRMs).This team will promote stock market products and grow digital revenue through virtual channels.You...Show moreLast updated: 7 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    ConfidentialGuwahati, India
    At Solis Insurify, we provide personalized insurance solutions to safeguard what matters most to you.As a leading provider, we offer comprehensive coverage options including home, auto, life, busin...Show moreLast updated: 11 days ago
    • Promoted
    Virtual Relationship Manager-Elite

    Virtual Relationship Manager-Elite

    upGrad Rekrutguwahati, assam, in
    Deepen customer relationships to increase overall relationship value.Acquire new Non-Resident (NR) accounts and generate referrals from existing customers. Drive remittances across all managed and s...Show moreLast updated: 6 days ago