AIOps Engineer - MoogSoft

About the Job

Location : PAN India

Notice Period : 0 to 60 days

Detailed JD :

• Design, implement, configure, and maintain both the Moogsoft AIOps platform and the Apex AIOps, Incident Management platform.
• Develop and manage integrations between Moogsoft, Apex AIOps, and other relevant IT monitoring, logging, and ITSM tools.
• Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes.
• Collaborate with various IT teams (monitoring, application, infrastructure, security, operations) to understand their AIOps requirements and translate them into effective solutions on both platforms.
• Define and enforce best practices for the configuration, utilization, and administration of both Moogsoft and Apex AIOps.
• Troubleshoot issues related to platform performance, data ingestion, correlation logic, integrations, and automation within both environments.
• Create and maintain comprehensive documentation for configurations, integrations, workflows, and operational procedures for both Moogsoft and Apex AIOps.
• Develop and implement metrics and dashboards within both platforms to provide visibility into IT health, incident trends, and the effectiveness of AIOps implementations.
• Ensure the security and compliance of both Moogsoft and Apex AIOps platforms and their integrations.

QUALIFICATIONS AND EDUCATION REQUIREMENTS :

(ref : hirist.tech)