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Finacle Helpdesk Support L3

Finacle Helpdesk Support L3

DXC TechnologyMumbai, Maharashtra, India
7 hours ago
Job description

Job Description :

Essential Job Functions :

Should be skilled in following :

  • Working experience of Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD / BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support
  • Experience of Troubleshooting and Resolution of issues observed / reported on day to day basis
  • Working experience on Service Management /  Ticketing Solutions
  • Working experience as Delivery Lead in similar Project

Basic Qualifications :

  • Should be Science / Commerce / Engineering Graduate, preferably, BE / B. Tech / MCA / MBA
  • Strong problem-solving and analytical skills
  • Effective communication and teamwork abilities
  • Eagerness to learn and adapt to challenging technical tasks
  • Other Qualifications :

  • Advanced degree in a related field is a plus
  • Relevant certifications or training a plus
  • At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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    Finacle Helpdesk Support L3 • Mumbai, Maharashtra, India

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