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Finacle Helpdesk Support L1

Finacle Helpdesk Support L1

DXC TechnologyMumbai, Maharashtra, India
7 hours ago
Job description

Job Description :

Essential Job Functions :

Should be skilled in following :

  • Knowledge of Finacle Menu Options (CBS 7.0.25 / UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD / BOD operations of bank
  • Knowledge of Core Banking Solutions, banking support
  • Troubleshooting of issues observed / reported on day to day basis Working knowledge on Service Ticketing /  Management Solutions
  • Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India

Basic Qualifications :

  • Should be Science / Commerce / Engineering Graduate, preferably, BE / B. Tech / MCA / MBA
  • Strong problem-solving and analytical skills
  • Effective communication and teamwork abilities
  • Eagerness to learn and adapt to challenging technical tasks
  • Other Qualifications :

  • Advanced degree in a related field is a plus
  • Relevant certifications or training a plus
  • At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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