Technical Field Engineer

Position (Job title) : Technical Field Engineer (Projects & Applications)

Reports to : Head – Projects & Applications

Job summary and key objectives :

Achieving targets of the Projects Team in terms of Projects execution – timelines and costs. Conducting site surveys and Customer meetings to gather required information. Technical offer to sales team. Detailed field surveys , coordination with Engineering team for project drawings. Coordinate with Purchase Team and suppliers for timely project execution. Manage installation vendors at site. Clarify Customer queries and formally close a project. Regular progress reports and Customer communication. Provide technical support to Customers and Sales Team on demand. Training to sales team as per plan.

Role priorities :

• Timely Response – technical offers to sales & BD Team
• Site surveys – walk through and detailed
• Project Management – Coordinate with External Customer, Camfil Engineering , Procurement, Suppliers , QA and installers to timely completion
• Regular updates on Project Progress to internal and external Customers
• Completion and handover
• Attend Customer complaints post installation
• Trainings to sales team as and when required

Know-how : (Education, Work Experience and Business knowledge)

Skills : (Problem-solving requirements, people skills requirements)