Assistant Vice President - Professional Services

The position will report to our  Head of Global Delivery  .

The VP Professional Services / Implementation group is a senior leader with responsibility for managing the rapidly growing India team of 100+ employees that implements the Companys diverse set of enterprise software product lines and has strong belief and conviction in Agile development. This person is a key member of the senior leadership team of the Global Delivery Function and a key contributor to achieving the companys near-term and long-term objectives. The VP works closely with other leaders in Product Engineering and Product Management to deliver product solutions that will be highly successful in the market place.

The VP will also be responsible for maintaining, managing customer relationships with C-Level Executives, Top Management, Key Stakeholders of our enterprise customers to obtain customers goals and ROI objectives for an agile-based value implementation of Zycus s Cognitive Source-to-Pay comprehensive suite. You will manage a diverse team of implementation and procurement experts for Zycus s business objectives of rapid time to value realization, customer satisfaction referencibility.

Role and Responsibilities :

• Will own the entire PL for the region and excel the parameters of Revenue to Cost, Productivity and Continuous efficiency improvement through business process automation and Competency Development.
• Designing the framework for efficient implementation of Zycus SaaS Solutions
• Own and lead the entire customer engagement focusing on rapid value / ROI realization for customers built on Zycus s agile implementation framework of BOLT
• Lead the entire global delivery practice competency providing thought leadership and unabated excellence in Value Engineering
• Directly manage a team of 50+ people (Program Directors, Program / Project Managers, Consultants BAs, Automation / Process engineering teams)
• Create an efficient and effective delivery architecture that will drive results on customer s prioritized objectives of savings realization, operational efficiency compliance through Business process Reengineering for highest customer satisfaction and long term sustainable value and ROI objectives.
• Collaborate and drive customer initiatives with Zycus internal stakeholders like Product Management, Engineering, Customer Success managers, Finance Legal, etc
• Will lead Zycus s s2p proposal s for large and global enterprise customers and will be responsible for tech wins in new and existing customer base
• Contribute to the product roadmap based on feedback on the ground from customers and from implementation experience
• Will be responsible for people processes in the function - Hiring, employee Engagement, Growth and Culture development

Requirements for the role :

• At least 16 to 22 years of experience in project management, strategic sourcing consulting, implementation of procurement cloud solutions, procure to pay process implementation, team management, client relationship management.
• Experienced in Program Management of Source to Pay (S2P) / Procure to Pay (P2P) transformation program on streamlining and simplification of business process
• Implementing Next-Generation delivery model for productivity improvements
• Provide Thought Leadership in winning deals
• Ability to manage and thrive in a complex business environment
• Should be able to lead, drive Zycuss vision and be result-oriented
• Should be paranoid about customer success and be a passionate customer advocate / Advisor
• Should be willing to travel internationally (30% travel required)

Education Qualification :   BE or equivalent degree or MBA from Top-tier institute

Five Reasons Why You Should Join Zycus :

1. Cloud Product Company :   We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Be a part of the next generation global business process transformation using SAAS - A Disruptive trend in the industry.

2. A Market Leader :   Zycus is recognized by Gartner (world s leading market research analyst) as a Leader in Procurement Software Suites. We are pioneer in delivering world class products with industry best practice on SAAS based implementation methodologies.

3. Growing Company :   The EMEA - APAC region is growing at 50% year on year

4. Get a Global Exposure :   You get to work and deal with our fortune 500 global customers.

5. Create an Impact :   Zycus gives you the environment to work with a Tier 1 company in large scale Global procurement transformation projects with our customers. You will also get an opportunity to work with our product team and help shape our product.

Skills Required

Process Automation, Product Management, Team Management, Product Engineering, Project Management, Agile