Assistant Vice President - Order to Cash

Inviting applications for the role of Assistant Vice President – Order to Cash!!

In this role, the incumbent is responsible for directing and executing roadmap that solves the business problems / opportunities of the key customer(s) in the F&A domain through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions using GenAI, RPA and VBA / SQL / Python

In this role, you would be responsible for the effective identifying / planning and delivery of Digital / CI projects / Roadmap, working with cross-functional global leads including the digital delivery team, and client leadership successfully.

This role may involve directly managing the account or reporting to an account manager, but the responsibility of planning and delivering the strategy would be with the lead role.

Responsibilities

• Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in account and Bad Bench reduction
• Champion the implementation and adoption of standard Global Processes
• Support and deliver operational excellence and automation and implement best practices and drive efficiency and standardization as approved by
• Assess new Laws, policies and practices, organization changes and the impact on the Global Processes and communicate such changes and impact to client
• Lead and be responsible for all trainings and knowledge transfer relating to the GPO Services
• Create Transformation Road Map and deliver projects aligned with client
• Deploy GenAI / Agentic, RPA, Macros, Visualizations dashboards and Lean Six sigma, COE projects for mitigating process issues and improving Operational efficiencies identified across towers
• Design, implement, test and complete all In-Scope CI Projects
• Engage and leverage lean six sigma practices and processes
• Support Operations to meet key transformation objectives of client and deliver required business value, productivity
• Identify and log Issues and Incidents, perform Root Cause Analysis and determine root causes that are leading to Issues; recommend process and System improvements; and resolve Issues and Incidents
• Manage client relationship and deliver transformation roadmap
• Lead large teams for transformation resources to deliver program
• Drive deployment of AIML tools in operations to improve process performance, metric improvement and deliver business value

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications / Skills