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Key Account Manager - Beverages
ConfidentialCoimbatore, India8 days ago
Job descriptionClient Relationship Management : The KAM works closely with key clients to ensure their needs are met and maintain long-term, mutually beneficial relationships. They often serve as the primary point of contact between the client and the company. Strategic Planning : Developing account strategies to understand the client's business goals and aligning them with the company's products or services. The KAM must forecast client needs and plan accordingly to ensure success. Sales and Revenue Growth : Identifying upselling or cross-selling opportunities to increase revenue from existing key accounts. They are often tasked with setting sales targets and ensuring these targets are met or exceeded. Problem Solving and Issue Resolution : Addressing any challenges or issues the client faces, ensuring prompt resolution to maintain customer satisfaction. Collaboration with Internal Teams : Working closely with marketing, product development, customer service, and other teams to deliver the best service to key clients. They ensure that clients' specific needs are communicated across the organization and that the necessary resources are allocated. Contract Negotiations and Renewals : Overseeing contract terms, renewals, and sometimes renegotiating agreements to ensure both the client and the company are satisfied with the partnership. Reporting and Analysis : Regularly monitoring account performance and providing feedback to senior management. This can involve reporting on sales progress, market trends, and customer satisfaction metrics. Communication Skills : Ability to build strong relationships and communicate effectively with clients and internal teams. Sales and Negotiation Skills : Expertise in identifying opportunities, negotiating contracts, and driving sales growth. Problem Solving : Quickly resolving issues to prevent client dissatisfaction. Strategic Thinking : Developing long-term plans to ensure account success. Customer-Centric Mindset : Prioritizing the needs and satisfaction of clients. B2B Sales : Businesses providing products or services to other businesses (manufacturing, technology). Retail : Companies that sell to large retail chains or wholesalers. Finance and Insurance : Offering tailored financial products to high-value clients. Healthcare : Managing relationships with large health organizations or pharmaceutical clients. A Key Accounts Manager is a critical role for maintaining and expanding the business's most valuable customer relationships.
About the job :
- About Client : This opening is for a top-tier BEVERAGE MANUFRACTING company with a pan-India presence.
- A Key Accounts Manager (KAM) is a professional responsible for managing and nurturing the most important and strategic relationships with a company's key clients or customers.
- These accounts are typically high-value clients that generate a significant portion of the business's revenue or are critical to the company's long-term success.
Key Responsibilities Of a Key Accounts Manager :
Key Skills Required :
Typical Industries :
Skills Required
Problem Solving, Communication Skills, Strategic Thinking
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Key Account Manager • Coimbatore, India
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