Technical Business Analyst - IT Infra

Join Verdantas – A Top #ENR 81 Firm,

We at Verdantas are looking for Technical Business Analyst to join our team.

About the Role:

Technical Business Analysts serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job requires you to research and document relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.

In this role, you will partner with business leaders and project teams to identify business needs and deliver Information Technology solutions. Verdantas' technical Business Analysts assist in defining project scopes in order to efficiently deliver on the identified business cases and ensure that solution development, implementation and change management activities achieve desired business goals. Through business process improvements and activation of new capabilities, this job enables business units to achieve their operational and commercial objectives. Given the high degree of experience and knowledge required for the role, you may at times lead discussions with senior leaders and serve as at a product owner capacity on a project team

Responsibilities

Client & Stakeholder Engagement

• Lead workshops, interviews, and discovery sessions to elicit business needs, pain points, and goals.
• Build trusted relationships with executive sponsors, product owners, and cross‑functional leaders.
• Translate business strategies into clear problem statements, KPIs, and measurable success criteria.

Business Analysis & Solution Design

• Develop high‑quality BRDs, FRDs, user stories, acceptance criteria, and process documentation (e.g., SIPOC, RACI, swimlane diagrams).
• Conduct current‑state (As‑Is) and future‑state (To‑Be) analysis, including gap analysis and impact assessments.
• Define MVP scope, release plans, and non‑functional requirements (security, performance, compliance, supportability).
• Partner with architects and engineers to shape solution options, evaluate trade‑offs, and de‑risk delivery.

Delivery & Governance

• At times, serve at Product Owner capacity / BA Lead for one or more workstreams; manage backlogs, prioritize scope, and refine user stories.
• Drive Agile ceremonies (refinement, planning, demos, retros) or stage‑gate governance in hybrid/waterfall contexts.
• Create traceability from business objectives to requirements, test cases, and operational metrics.
• Support UAT, defect triage, and readiness activities; ensure smooth transition to operations.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, required
• Minimum 8 years of experience, required
• Strong communication skills, ability to ask probing questions, lead cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives
• Apply advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
• Provide solutions which may set precedent

Skills Required
Compliance, Uat, Gap Analysis, User Stories, Performance, Security, Process Documentation, sipoc, supportability, Agile