Export Operations Coordinator

About Us

Platton Inc. is an international, asset-based supply chain services and solutions company. We offer air and ocean freight forwarding, customs brokerage, contract logistics, warehousing and distribution, truckload and LTL brokerage, and digital logistics solutions. With a strong focus on automation, visibility, and customer success, we serve clients across the U.S., APAC, and the Middle East.

About the Job

The Consolidator / Export Operations Executive is responsible for managing and optimizing export consolidation activities to ensure efficient container utilization, timely documentation, and smooth operational flow from booking to final loading. This role requires close coordination with suppliers, agents, vendors, and internal teams to maintain high accuracy, operational compliance, and customer satisfaction, while also supporting customs and documentation processes for overseas markets.

Key Responsibilities

• Shipping Order (SO) Management – Collect SO forms from suppliers and update Cargo Ready Date (CRD) accurately in the system, following internal SOP timelines.
• Shipment Consolidation – Coordinate with shippers for consolidation planning to optimize container usage and reduce freight costs.
• Rate Coordination & Booking – Obtain freight rates from appointed agents, seek approval from the Export Manager, and confirm bookings promptly.
• Shipment Execution – Manage shipment execution post-confirmation, ensuring timely pickups, container stuffing, and smooth documentation flow.
• Customs & Supplier Coordination – Support customs clearance processes in the UK and EU, ensuring suppliers are connected with appointed agents for seamless operations.
• Documentation Accuracy – Prepare and verify export documentation (BL drafts, invoices, packing lists) and share with agents / suppliers as per deadlines.
• Vendor Coordination & Billing Review – Cross-check vendor invoices (freight, trucking, warehousing) against agreed terms and shipment details before submission to Finance.
• Operational Tracking & Reporting – Maintain consolidation trackers, CRD updates, and provide weekly operational status reports to the Export Manager.
• Process Improvement & Compliance – Identify operational gaps, suggest improvements, and ensure full compliance with internal SOPs and client requirements.
• Cross-Functional Collaboration – Work closely with Import / Export, Sales, and Finance teams for smooth handoffs and accurate billing.

Preferred Skills & Qualifications