Director of Product Management – Fulfillment Platform

About Flipkart’s Fulfillment Services Group (FSG)

Flipkart’s Fulfillment Services Group is the backbone of customer trust. We ensure that every order placed on Flipkart — from the promise at checkout to safe delivery — is reliable, predictable, and scalable. This means orchestrating millions of daily orders across a vast network of warehouses, logistics facilities, and transportation systems, while adapting to the unique complexity of Indian commerce.

FSG is organized into three core product teams :

• FSE (Fulfillment Services Engineering) : Driving customer promise accuracy and intelligent network orchestration.
• ASSETS : Owning warehouse operations management platforms that power efficiency, throughput, and reliability across our nationwide facility network.
• CL (Core Logistics) : Building and scaling middle- and last-mile operations management platforms to ensure fast, cost-effective, and trustworthy delivery.

Our ambition is to build the next generation of fulfillment platforms (Fulfillment 2.0) —

This is a significant challenge, as Flipkart is already the market leader in India with the lowest cost, highest reliability, and the ability to manage the most complex fulfillment mix.

Role Overview

We are seeking a Director of Product Management – Fulfillment Platform to define and drive the evolution of core fulfillment capabilities. This is a senior individual contributor role focused on shaping product strategy and platform vision to secure Flipkart’s long-term competitive edge. We are embarking on a multu-year effort to dramatically reimagine our platform, its capabilities and lay the foundation for the next several years of growth.

The Director will take on the most complex, high-stakes decisions around customer promise, warehouse operations management, core logistics networks, commitment frameworks, network orchestration, and reliability at scale.

This role is designed for a leader who thrives on solving foundational challenges hands-on — shaping platform strategy, driving clarity across senior stakeholders, and making decisions that define the backbone of Flipkart’s fulfillment systems.

Key Responsibilities

Platform Vision & Strategy

Strategic Outcomes

High-Stakes Decision Making

Cross-Functional Influence & Scale

Risk Taking and Innovation

Ideal Candidate Profile

Why Join Us