Accounting Operations Manager

Job Title : Accounting Operations Manager (R2R and GL Expertise) Location : Pune, India Experience : 10–15 years Shift : Evening or Flexible Job Type : Full-Time Key Skills - USGAAP, US Accounting, Non Profit accounting experience, Record to report and GL experience. The Accounting Operations Manager will oversee multiple client portfolios, ensuring exceptional service delivery while driving operational excellence and team development. This role demands strong leadership, strategic thinking, and expertise in Record-to-Report (R2R), General Ledger (GL), and financial analysis. A key responsibility is leading a larger team, managing workloads effectively, and optimizing resource allocation to meet deadlines and exceed client expectations. The Accounting Operations Manager will foster a culture of accountability, collaboration, and continuous improvement, while proactively identifying opportunities for process enhancement and aligning team goals with organizational objectives. Key Responsibilities Financial Analysis and Reporting Oversee the preparation of financial reports, ensuring accuracy, consistency, and compliance with standards like GAAP. Conduct detailed financial analysis, including revenue projections, expense monitoring, and cost variance analysis. Assist clients with budget preparation and provide actionable insights through financial planning and forecasting. Identify cost-saving opportunities and recommend strategies to improve financial performance. Audit Support and Compliance Coordinate and support audit activities, including preparing schedules, gathering documentation, and liaising with auditors. Address audit-related inquiries to ensure a seamless audit process. Ensure compliance with tax-related services, including 1099 processes and other regulatory requirements. Operational Excellence and Process Improvements Monitor and improve adherence to company processes, including compliance logs, task trackers, and project documentation. Identify risks early and propose mitigation strategies to ensure seamless project delivery. Recommend and implement tools, technologies, and methodologies to enhance productivity and service quality. Drive team-led process improvement initiatives in alignment with organizational goals. Team Leadership and Management Lead, mentor, and supervise a larger team to ensure optimal performance and productivity. Delegate responsibilities effectively, monitor workloads, and ensure timely delivery of tasks. Conduct regular one-on-one meetings, performance reviews, and training sessions for skill enhancement. Address escalations promptly, ensuring professional and effective resolution. Promote a culture of accountability, collaboration, and continuous improvement within the team. Client Management Develop an in-depth understanding of client businesses, key personnel, requirements, and challenges. Serve as the primary point of contact for client inquiries, ensuring prompt and effective communication. Manage 5-6 clients independently, ensuring satisfaction through timely and accurate service delivery. Build strong relationships with key stakeholders, addressing high-level client concerns with diplomacy and professionalism. Project Management Define project scope, goals, and deliverables in collaboration with senior management. Create and manage comprehensive project plans, including timelines, resource allocation, and required skill sets. Ensure projects are executed within specified timelines and budget constraints, addressing risks proactively. Standardize and enhance operational procedures to improve efficiency and minimize errors. Collaboration and Cross-Functional Teamwork Act as the liaison between senior management and the team, ensuring alignment on goals and expectations. Work closely with cross-functional teams, including tax and audit specialists, to ensure comprehensive service delivery. Foster a team-first mindset by encouraging collaboration, innovation, and open communication. Performance Metrics and Accountability Set performance standards for the team and track progress against defined OKRs Address underperformance proactively through structured action plans and development initiatives. Take ownership of team outcomes, ensuring adherence to deadlines, quality benchmarks, and client satisfaction. Strategic Initiatives and Leadership Development Partner with senior leadership to align team goals with the organization’s strategic objectives. Support organizational growth by identifying and nurturing future leaders within the team. Represent the organization in client meetings and strategic discussions, advocating for the team’s accomplishments and challenges. Process Adherence Ensure accurate and timely updating of all logs and trackers. Review and approve Standard Operating Procedures (SOPs) for all clients Utilize available knowledge documentation to improve team effectiveness and efficiency.