Key Responsibilities -
- Be the main point of contact for communities across assigned cities of West Bengal
- Onboarding and training of new members from time to time
- Daily review and monitoring of the work of assigned community members
- Share regular performance reports with the Community Operations Manager
Requirements
Ability to multi-task, prioritize and manage time effectivelyGood listening and problem solving skillsAbility to work under stress and pressureGood interpersonal skillsNOTE : - Proficient in Bengali language (both speaking and writing)
Skills Required
Cultural Awareness, Customer Support, Problem Solving, Data Entry, Conflict Resolution, community engagement