OPERATIONS STAFF (Van pickup and delivery)
Delivery
- Route wise loading of shipments with proper tally
- Delivering shipments to the right customers
- POD / FOD / DOD / COD process…. Delivery run sheet
- Proper status code for the undelivered shipments
- To meet the EDD & to achieve the SQ targets
- Handing over of cod / dod / fod on the same day
- Undelivered shipments needs to be handed over to the supervisor
- Appointment delivery process
- Proper dress code with customer centric approach
Pickup
Pickup as per SOPTimely pickup at customer place as per cut off timingAirwaybill executionTally of shipments at the customer place as per invoiceEnsuring relevant regulatory paperwork is collectedPickup sheetChecking the condition of the packages at the time of pickupReaching location for timely connection
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Skills Required
Regulatory paperwork, POD, COD, DOD, Airwaybill execution, FOD, Delivery process