We are seeking an experienced and detail-oriented Billing Lead to lead and manage the hospital's billing operations across OPD (Outpatient), IPD (Inpatient - Cash & Credit Billing), Emergency Billing & IP Admission / Estimate Desk). The role demands strong leadership, financial acumen, and in-depth knowledge of hospital billing practices, insurance claims, and regulatory compliance.
Key Responsibilities :
1. OPD & IPD Billing Management
- Ensure timely and accurate billing for all outpatient and inpatient services for Cash as well as credit
- Thorough understanding about credit Billing process (TPA / Corporate / Govt Schemes)
- Supervise the preparation, verification, and processing of patient bills.
- Coordinate with medical, nursing, pharmacy, and diagnostic departments for completeness of billing.
- Responsible for daily collection of all cash bills
2. Revenue Cycle & Audit Compliance
Monitor and improve the hospital revenue with proper billigTariff management and to make sure it is configured correctly with the help of IT teamConduct periodic audits to ensure billing accuracy and prevent revenue leakage.Ensure compliance with hospital policies, statutory requirements, and industry standards.3. Team Management & Training
Supervise, train, and motivate the billing team to ensure high efficiency and accountability.Should be able to manage team size of 60-70 membersAllocate responsibilities and monitor performance through KPIs and reports.Implement SOPs and continuous improvements in billing processes.4. Reporting & MIS
Prepare daily, weekly, and monthly billing and collection reports.Report outstanding dues, TPA receivables, and aging analysis to senior management.Present insights for revenue improvement and operational efficiency.(ref : iimjobs.com)