No longer accepting applications

Customer Technical Support Executives

TPKozhikode, IN

17 hours ago

Job description

Job Title : Customer Technical Support Executives – International Process

Job Type : Full-time

Shift Timings : Night Shift / Rotational Shifts (as per international time zones)

Job Summary :

We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for resolving queries from global clients via phone, email, or chat, ensuring a high level of customer satisfaction and professionalism.

Key Responsibilities :

Include responsibility for providing technical troubleshooting over the phone for Intermedia customers globally
Specify handling of basic technical assistance calls related to telecom, VoIP, networking and communications
Add the following under required competencies :
Basic networking knowledge
Intermediate knowledge of computers (software and hardware)

Technical Skills :

Computer knowledge : Intermediate or advance knowledge of computer Hardware and Software

Operating Systems : Intermediate knowledge of computer OS both Windows and Mac and Mobile OS Android and iOS

Networking : Intermediate knowledge of networking

Key Requirements :

Education : Under Graduation / Graduation

Experience : Experience – Fresher or Experience both can apply (BPO and Service industry experience preferred)

Communication Skills : Excellent verbal and written English communication is a must.

Willingness to work in night shifts and rotational shifts.

Good computer skills (MS Office, email, CRM tools).

Ability to handle pressure and multitask effectively.

Customer-focused with a problem-solving attitude.

Share your cv to kashish.chopra2@teleperformance.com

Create a job alert for this search

Customer Support Executive • Kozhikode, IN

Related jobs

Promoted
New!

Customer Support Executive - Non Technical

Roundglass Livingkozhikode, India

At Roundglass, our primary goal is to make a positive impact on people's lives worldwide.We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of...Show moreLast updated: 20 hours ago

Promoted

Customer Support Executive

Resource Algorithmkozhikode, India

Customer Support & Escalation Handling -.Serve as the primary contact for customer escalations received through email and IVR channels. Manage and resolve queries related to lounge access, card vali...Show moreLast updated: 1 day ago

Promoted
New!

Customer Chat & Call Support Executive

CodeGamakozhikode, kerala, in

Customer Chat & Call Support Executive .Bengaluru, Karnataka (Work from Office) .Rotational Shifts with Rotational Week Off . Handle inbound and outbound calls, as well as chat support, addressing c...Show moreLast updated: 13 hours ago

Promoted
New!

Senior Technical Support Executive

JiBe ERPkozhikode, India

Senior Technical Support Executive.JiBe is a cloud based fully integrated ERP system for the shipping industry.Our goal is to allow shipping companies to improve productivity, efficiency and safety...Show moreLast updated: 19 hours ago

Promoted

Customer Support Executive

MTechZillaKozhikode, IN

At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to j...Show moreLast updated: 1 day ago

Promoted

Customer Support Executive (Open to Freshers)

Thrillarkkozhikode, India

Thrillark is a discovery and booking platform for experiences—be it iconic landmarks, hidden gems, or local adventures.With over 10,000+ curated activities across the UAE, Southeast Asia, and beyon...Show moreLast updated: 1 day ago

Promoted

Customer Support Executive

Trupeer AIkozhikode, India

AI startup founded by serial entrepreneurs from IIT Delhi, IIT.Bombay, BCG, and Samsung Korea.Backed by RTP Global and Salesforce Ventures, the. Cursor empower everyone to build software.The platfor...Show moreLast updated: 1 day ago

Engineer – Technical Support(QTS)

Qube CinemaCalicut

Quick Apply

Position : Engineer – Technical Support (QTS) Position Count : 1 Location : Calicut / Thodhupuzha / Perinthalmanna Experience : Fresher / Experience Job description : The ideal applicant for this...Show moreLast updated: 30+ days ago

Promoted
New!

Customer Technical Support Executives

TPmalappuram, kerala, in

Technical Support Executives – International Process.Night Shift / Rotational Shifts (as per international time zones).We are looking for a dynamic and customer-focused individual to join our inter...Show moreLast updated: 13 hours ago

Promoted

Customer Support Executive (B2B)

Art Gharanamalappuram, kerala, in

At Art Gharana, we believe creativity can transform workplaces.As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client ...Show moreLast updated: 1 day ago

Promoted

Customer Technical Support Specialist – SaaS Compliance Platform

BigRiomalappuram, kerala, in

Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 14 days ago

Promoted
New!

SaaS Customer Support

PlusVibeMalappuram, IN

AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show moreLast updated: 17 hours ago

Promoted
New!

Customer Support Executive

Cookdkozhikode, kerala, in

Cookd is a digital-first FMCG brand that’s reimagining how India cooks.All-in-One Masala Mixes developed by professional chefs and. We make cooking easy, quick, and delicious,.Now, we are expanding ...Show moreLast updated: 13 hours ago

Promoted

Customer Technical Support

Notifik Technologieskozhikode, kerala, in

Cod King is a Shopify technology company focused on building smart solutions for eCommerce brands.Our apps help online stores improve Cash on Delivery (COD) verification, reduce fraud and returns, ...Show moreLast updated: 1 day ago

Promoted

Customer Support Executive

Aasma CareersKozhikode, Kerala, India

We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India Languages : - Excellent English +Hindi / Urdu / Gujarati / Punjabi / Bengali / Nepali / French...Show moreLast updated: 30+ days ago

Promoted
New!

Customer Support Executive

BioTecNikamalappuram, India

Handle customer inquiries via phone, email, and chat, providing prompt and accurate responses.Assist customers with product information, services, and troubleshooting. Maintain a deep understanding ...Show moreLast updated: 20 hours ago

Promoted
New!

Saas Customer Support

PlusVibeMalappuram, Republic Of India, IN

Ai is on a mission to revolutionize cold outreach automation tools by providing unlimited email inboxes, warm-up for all accounts, built-in prospect email verification, data enrichment, AI campaign...Show moreLast updated: 12 hours ago

Promoted

Technical Sales Executive

ConfidentialKozhikode / Calicut, Kozhikode, India

IT Product Sales Support Executive – International Client Operations.Be part of Veloris Global's BPO division supporting. IT product reselling operations.This role provides an exciting opportunity t...Show moreLast updated: 5 days ago